#100162: "Game stuck on loading"
What is this report about?
What happened? Please select from below
What happened? Please select from below
Please check if there is already a report on the same subject
If yes, please VOTE for this report. Reports with the most votes are given PRIORITY!
| # | Status | Votes | Game | Type | Title | Last update |
|---|
Detailed description
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• Please copy/paste the error message you see on your screen, if applicable.
Game appears to be loading but doesn’t progress. Can’t click on anything.
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• Please explain what you wanted to do, what you did and what happened
• Which browser are you using?
Safari v16.6
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• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
Game appears to be loading but doesn’t progress. Can’t click on anything.
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• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
• Which browser are you using?
Safari v16.6
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• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
Game appears to be loading but doesn’t progress. Can’t click on anything.
• Which browser are you using?
Safari v16.6
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• What was displayed on the screen when you were blocked (Blank screen? Part of the game interface? Error message?)
Game appears to be loading but doesn’t progress. Can’t click on anything.
• Which browser are you using?
Safari v16.6
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• Which part of the rules was not followed by the BGA adaptation?
Game appears to be loading but doesn’t progress. Can’t click on anything.
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• Is the rules violation visible on game replay? If yes, at which move number?
• Which browser are you using?
Safari v16.6
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• What was the game action you wanted to do?
Game appears to be loading but doesn’t progress. Can’t click on anything.
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• What did you try to do to trigger this game action?
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• What happened when you tried to do this (error message, game status bar message, ...)?
• Which browser are you using?
Safari v16.6
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• At which step of the game did the problem occur? What was the current game instruction?
Game appears to be loading but doesn’t progress. Can’t click on anything.
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• What happened when you tried to do this game action (error message, game status bar message, ...)?
• Which browser are you using?
Safari v16.6
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• Please describe the display issue. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
Game appears to be loading but doesn’t progress. Can’t click on anything.
• Which browser are you using?
Safari v16.6
-
• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
Game appears to be loading but doesn’t progress. Can’t click on anything.
-
• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
• Which browser are you using?
Safari v16.6
-
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
Game appears to be loading but doesn’t progress. Can’t click on anything.
• Which browser are you using?
Safari v16.6
Report history
Today, a new update of the game was deployed. The most likely issue is related to old cashed files in the browser. Please tell me if it will work on your PC with refreshing page vai 'Ctrl+F5' or 'Command + Option + R'.
So far I tried to spectate your game on PC and mobile and didn't get any issues, but this can be player player-related situation.
If the issue still reproduces after refreshing, please check if a newly started game has the same problem.
I see that this issue is related to a new feature (paws marker of previous move)
I will investigate why this is happening.
Thanks!
Working on a fix, most likely will be deployed tomorrow
Add to this report
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appear several times? Every time? Randomly?
- If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
