#104714: "Game interface not loading correctly on iOS (iPhone XR)"
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What happened? Please select from below
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| # | Status | Votes | Game | Type | Title | Last update |
|---|
Detailed description
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• Please copy/paste the error message you see on your screen, if applicable.
The interface was not loading correctly. The loading bar would lock up, animations freeze, and the game area would not completely appear. Sometimes I would not be able to see other people's cards. Sometimes I would not be able to see my cards. On at least one occasion I was unable to see my own income.
Completely unplayable on my phone (which is how I usually play). Had to find a computer to enter moves.
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• Please explain what you wanted to do, what you did and what happened
• Which browser are you using?
Tested in Safari and Firefox iOS iPhone apps. I think it was failing in Chrome too.
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• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
The interface was not loading correctly. The loading bar would lock up, animations freeze, and the game area would not completely appear. Sometimes I would not be able to see other people's cards. Sometimes I would not be able to see my cards. On at least one occasion I was unable to see my own income.
Completely unplayable on my phone (which is how I usually play). Had to find a computer to enter moves.
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• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
• Which browser are you using?
Tested in Safari and Firefox iOS iPhone apps. I think it was failing in Chrome too.
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• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
The interface was not loading correctly. The loading bar would lock up, animations freeze, and the game area would not completely appear. Sometimes I would not be able to see other people's cards. Sometimes I would not be able to see my cards. On at least one occasion I was unable to see my own income.
Completely unplayable on my phone (which is how I usually play). Had to find a computer to enter moves.
• Which browser are you using?
Tested in Safari and Firefox iOS iPhone apps. I think it was failing in Chrome too.
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• What was displayed on the screen when you were blocked (Blank screen? Part of the game interface? Error message?)
The interface was not loading correctly. The loading bar would lock up, animations freeze, and the game area would not completely appear. Sometimes I would not be able to see other people's cards. Sometimes I would not be able to see my cards. On at least one occasion I was unable to see my own income.
Completely unplayable on my phone (which is how I usually play). Had to find a computer to enter moves.
• Which browser are you using?
Tested in Safari and Firefox iOS iPhone apps. I think it was failing in Chrome too.
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• Which part of the rules was not followed by the BGA adaptation?
The interface was not loading correctly. The loading bar would lock up, animations freeze, and the game area would not completely appear. Sometimes I would not be able to see other people's cards. Sometimes I would not be able to see my cards. On at least one occasion I was unable to see my own income.
Completely unplayable on my phone (which is how I usually play). Had to find a computer to enter moves.
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• Is the rules violation visible on game replay? If yes, at which move number?
• Which browser are you using?
Tested in Safari and Firefox iOS iPhone apps. I think it was failing in Chrome too.
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• What was the game action you wanted to do?
The interface was not loading correctly. The loading bar would lock up, animations freeze, and the game area would not completely appear. Sometimes I would not be able to see other people's cards. Sometimes I would not be able to see my cards. On at least one occasion I was unable to see my own income.
Completely unplayable on my phone (which is how I usually play). Had to find a computer to enter moves.
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• What did you try to do to trigger this game action?
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• What happened when you tried to do this (error message, game status bar message, ...)?
• Which browser are you using?
Tested in Safari and Firefox iOS iPhone apps. I think it was failing in Chrome too.
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• At which step of the game did the problem occur? What was the current game instruction?
The interface was not loading correctly. The loading bar would lock up, animations freeze, and the game area would not completely appear. Sometimes I would not be able to see other people's cards. Sometimes I would not be able to see my cards. On at least one occasion I was unable to see my own income.
Completely unplayable on my phone (which is how I usually play). Had to find a computer to enter moves.
-
• What happened when you tried to do this game action (error message, game status bar message, ...)?
• Which browser are you using?
Tested in Safari and Firefox iOS iPhone apps. I think it was failing in Chrome too.
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• Please describe the display issue. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
The interface was not loading correctly. The loading bar would lock up, animations freeze, and the game area would not completely appear. Sometimes I would not be able to see other people's cards. Sometimes I would not be able to see my cards. On at least one occasion I was unable to see my own income.
Completely unplayable on my phone (which is how I usually play). Had to find a computer to enter moves.
• Which browser are you using?
Tested in Safari and Firefox iOS iPhone apps. I think it was failing in Chrome too.
-
• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
The interface was not loading correctly. The loading bar would lock up, animations freeze, and the game area would not completely appear. Sometimes I would not be able to see other people's cards. Sometimes I would not be able to see my cards. On at least one occasion I was unable to see my own income.
Completely unplayable on my phone (which is how I usually play). Had to find a computer to enter moves.
-
• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
• Which browser are you using?
Tested in Safari and Firefox iOS iPhone apps. I think it was failing in Chrome too.
-
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
The interface was not loading correctly. The loading bar would lock up, animations freeze, and the game area would not completely appear. Sometimes I would not be able to see other people's cards. Sometimes I would not be able to see my cards. On at least one occasion I was unable to see my own income.
Completely unplayable on my phone (which is how I usually play). Had to find a computer to enter moves.
• Which browser are you using?
Tested in Safari and Firefox iOS iPhone apps. I think it was failing in Chrome too.
Report history
1) I was playing multiple other BGA games (other game titles) at the same time, and this was the ONLY game that was affected. No problems with Arnak, Kingdom Builder, Pirate Kapern, Terra Mystica. Just Happy City.
2) It was affected repeatedly, despite shutting down and relaunching the app, over multiple days, for the duration of the game.
3) There was just a new iOS update pushed to my device, and it seems to have made some changes to multi-tasking and browser. I'm suspicious that it updated Safari, and I think all the browsers are basically just reskinned Safari on iOS. I think this may be the cause. If so, it should be easy to reproduce on more or less any updated iPhone.
Add to this report
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appear several times? Every time? Randomly?
- If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
