#116425: "Can't plase rainbow card ( BGA service error reference: GS9)"
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| # | Status | Votes | Game | Type | Title | Last update |
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Detailed description
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• Please copy/paste the error message you see on your screen, if applicable.
When receiving a rainbow card, I see highlighted all available spaces, to place the rainbow card.
Clicking on one of them (tried a few) I receive an "unexpected error" --> BGA service error (reference: GS9 04/03 13:20:55)
Similar to the Ticket: #114973
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• Please explain what you wanted to do, what you did and what happened
The Error appears: --> BGA service error (reference: GS9 04/03 13:20:55)
After that, I do not have any opportunities and the sand glass is displayed without any text.
Reloading the page, gives me the initial situation, where I can choose the spot for the rainbow tile.
• Which browser are you using?
Mozilla v5
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• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
When receiving a rainbow card, I see highlighted all available spaces, to place the rainbow card.
Clicking on one of them (tried a few) I receive an "unexpected error" --> BGA service error (reference: GS9 04/03 13:20:55)
Similar to the Ticket: #114973
-
• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
The Error appears: --> BGA service error (reference: GS9 04/03 13:20:55)
After that, I do not have any opportunities and the sand glass is displayed without any text.
Reloading the page, gives me the initial situation, where I can choose the spot for the rainbow tile.
• Which browser are you using?
Mozilla v5
-
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
When receiving a rainbow card, I see highlighted all available spaces, to place the rainbow card.
Clicking on one of them (tried a few) I receive an "unexpected error" --> BGA service error (reference: GS9 04/03 13:20:55)
Similar to the Ticket: #114973
• Which browser are you using?
Mozilla v5
-
• What was displayed on the screen when you were blocked (Blank screen? Part of the game interface? Error message?)
When receiving a rainbow card, I see highlighted all available spaces, to place the rainbow card.
Clicking on one of them (tried a few) I receive an "unexpected error" --> BGA service error (reference: GS9 04/03 13:20:55)
Similar to the Ticket: #114973
• Which browser are you using?
Mozilla v5
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• Which part of the rules was not followed by the BGA adaptation?
When receiving a rainbow card, I see highlighted all available spaces, to place the rainbow card.
Clicking on one of them (tried a few) I receive an "unexpected error" --> BGA service error (reference: GS9 04/03 13:20:55)
Similar to the Ticket: #114973
-
• Is the rules violation visible on game replay? If yes, at which move number?
The Error appears: --> BGA service error (reference: GS9 04/03 13:20:55)
After that, I do not have any opportunities and the sand glass is displayed without any text.
Reloading the page, gives me the initial situation, where I can choose the spot for the rainbow tile.
• Which browser are you using?
Mozilla v5
-
• What was the game action you wanted to do?
When receiving a rainbow card, I see highlighted all available spaces, to place the rainbow card.
Clicking on one of them (tried a few) I receive an "unexpected error" --> BGA service error (reference: GS9 04/03 13:20:55)
Similar to the Ticket: #114973
-
• What did you try to do to trigger this game action?
The Error appears: --> BGA service error (reference: GS9 04/03 13:20:55)
After that, I do not have any opportunities and the sand glass is displayed without any text.
Reloading the page, gives me the initial situation, where I can choose the spot for the rainbow tile.
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• What happened when you tried to do this (error message, game status bar message, ...)?
• Which browser are you using?
Mozilla v5
-
• At which step of the game did the problem occur? What was the current game instruction?
When receiving a rainbow card, I see highlighted all available spaces, to place the rainbow card.
Clicking on one of them (tried a few) I receive an "unexpected error" --> BGA service error (reference: GS9 04/03 13:20:55)
Similar to the Ticket: #114973
-
• What happened when you tried to do this game action (error message, game status bar message, ...)?
The Error appears: --> BGA service error (reference: GS9 04/03 13:20:55)
After that, I do not have any opportunities and the sand glass is displayed without any text.
Reloading the page, gives me the initial situation, where I can choose the spot for the rainbow tile.
• Which browser are you using?
Mozilla v5
-
• Please describe the display issue. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
When receiving a rainbow card, I see highlighted all available spaces, to place the rainbow card.
Clicking on one of them (tried a few) I receive an "unexpected error" --> BGA service error (reference: GS9 04/03 13:20:55)
Similar to the Ticket: #114973
• Which browser are you using?
Mozilla v5
-
• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
When receiving a rainbow card, I see highlighted all available spaces, to place the rainbow card.
Clicking on one of them (tried a few) I receive an "unexpected error" --> BGA service error (reference: GS9 04/03 13:20:55)
Similar to the Ticket: #114973
-
• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
The Error appears: --> BGA service error (reference: GS9 04/03 13:20:55)
After that, I do not have any opportunities and the sand glass is displayed without any text.
Reloading the page, gives me the initial situation, where I can choose the spot for the rainbow tile.
• Which browser are you using?
Mozilla v5
-
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
When receiving a rainbow card, I see highlighted all available spaces, to place the rainbow card.
Clicking on one of them (tried a few) I receive an "unexpected error" --> BGA service error (reference: GS9 04/03 13:20:55)
Similar to the Ticket: #114973
• Which browser are you using?
Mozilla v5
Report history
Table #482769400
Move #42
Progression 73%
Just an update. I tried placing the rainbow card elsewhere on the board, but none of the spaces work. In other words, this problem does not just apply to the space previously specified in this report, it appears to apply to all available space.
Tisch #500532251
Move #24
Progress: 47%
Unerwarteter Fehler:BGA service error (reference: GS14 16/04 13:45:35)
Erreur inattendue : BGA service error (Reference : GS13 05/05 12:31:47).
When F5 pressed, I'm back to the moment where I can place rainbow and the game bloc again. It give the same result with any position.
Tish : 508711237
Unexpected error: BGA service error (reference: GS10 15/05 07:04:41)
Table #512701789
Move #26
Progression 33%
Table ID 631455786
Move ID 21
Progression 37%
I tried placing my newly received rainbow on a legal space.
Message "Unexpected error: BGA service error (reference: GS16 17/02 08:23:00)" and "If your game interface seems unstable, press F5 or click here to reload". imgur.com/a/hGiHJhE
I refreshed, was thrown back to situation that I had to place my rainbow. Same issue, so this didn't help.
I have also tried restarting my browser. This also didn't help.
I had this issue in a game yesterday as well. My timer eventually ran out. And that was an Arena game.
This issue is very annoying.
I love(d) playing this game and have played it over 200 times. This needs fixing!
Table ID 631461142
Move ID 23
Exact same issue as I wrote above.
Extra info: I'm using Firefox Version 135.0 (64-bit) on a Windows 11 Pro Version 10.0.26100 Build 26100.
I'm sad to say I won't be playing this game until this is fixed.
Add to this report
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appear several times? Every time? Randomly?
- If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
