#125927: "Game froze and no action can be done"
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What happened? Please select from below
What happened? Please select from below
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| # | Status | Votes | Game | Type | Title | Last update |
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Detailed description
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• Please copy/paste the error message you see on your screen, if applicable.
The game seems to not load properly. On the top shows the message: Loading.
Bellow: Connecting to your game.
But the game does not connect, I can't do an action. I can't even use the three bars on the high right to open the menu of options.
The players info also didn't load: players have no timer, and the amount of wagons each person have is shown as zero. -
• Please explain what you wanted to do, what you did and what happened
• Which browser are you using?
Google Chrome v125
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• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
The game seems to not load properly. On the top shows the message: Loading.
Bellow: Connecting to your game.
But the game does not connect, I can't do an action. I can't even use the three bars on the high right to open the menu of options.
The players info also didn't load: players have no timer, and the amount of wagons each person have is shown as zero. -
• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
• Which browser are you using?
Google Chrome v125
-
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
The game seems to not load properly. On the top shows the message: Loading.
Bellow: Connecting to your game.
But the game does not connect, I can't do an action. I can't even use the three bars on the high right to open the menu of options.
The players info also didn't load: players have no timer, and the amount of wagons each person have is shown as zero. • Which browser are you using?
Google Chrome v125
-
• What was displayed on the screen when you were blocked (Blank screen? Part of the game interface? Error message?)
The game seems to not load properly. On the top shows the message: Loading.
Bellow: Connecting to your game.
But the game does not connect, I can't do an action. I can't even use the three bars on the high right to open the menu of options.
The players info also didn't load: players have no timer, and the amount of wagons each person have is shown as zero. • Which browser are you using?
Google Chrome v125
-
• Which part of the rules was not followed by the BGA adaptation?
The game seems to not load properly. On the top shows the message: Loading.
Bellow: Connecting to your game.
But the game does not connect, I can't do an action. I can't even use the three bars on the high right to open the menu of options.
The players info also didn't load: players have no timer, and the amount of wagons each person have is shown as zero. -
• Is the rules violation visible on game replay? If yes, at which move number?
• Which browser are you using?
Google Chrome v125
-
• What was the game action you wanted to do?
The game seems to not load properly. On the top shows the message: Loading.
Bellow: Connecting to your game.
But the game does not connect, I can't do an action. I can't even use the three bars on the high right to open the menu of options.
The players info also didn't load: players have no timer, and the amount of wagons each person have is shown as zero. -
• What did you try to do to trigger this game action?
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• What happened when you tried to do this (error message, game status bar message, ...)?
• Which browser are you using?
Google Chrome v125
-
• At which step of the game did the problem occur? What was the current game instruction?
The game seems to not load properly. On the top shows the message: Loading.
Bellow: Connecting to your game.
But the game does not connect, I can't do an action. I can't even use the three bars on the high right to open the menu of options.
The players info also didn't load: players have no timer, and the amount of wagons each person have is shown as zero. -
• What happened when you tried to do this game action (error message, game status bar message, ...)?
• Which browser are you using?
Google Chrome v125
-
• Please describe the display issue. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
The game seems to not load properly. On the top shows the message: Loading.
Bellow: Connecting to your game.
But the game does not connect, I can't do an action. I can't even use the three bars on the high right to open the menu of options.
The players info also didn't load: players have no timer, and the amount of wagons each person have is shown as zero. • Which browser are you using?
Google Chrome v125
-
• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
The game seems to not load properly. On the top shows the message: Loading.
Bellow: Connecting to your game.
But the game does not connect, I can't do an action. I can't even use the three bars on the high right to open the menu of options.
The players info also didn't load: players have no timer, and the amount of wagons each person have is shown as zero. -
• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
• Which browser are you using?
Google Chrome v125
-
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
The game seems to not load properly. On the top shows the message: Loading.
Bellow: Connecting to your game.
But the game does not connect, I can't do an action. I can't even use the three bars on the high right to open the menu of options.
The players info also didn't load: players have no timer, and the amount of wagons each person have is shown as zero. • Which browser are you using?
Google Chrome v125
Report history
I'm suspecting that it is a server trouble. Are you still in trouble now? Can't it be resolved by reloading?
Just seeing your game table as a spectator, it seems loaded well.
If you are still in trouble, please let me know.
Closing as notabug for now.
Regards
Then I need to contact BGA admin to know how to investigate this problem.
Thus, if this can be handled quickly, I thank you.
I copied the state of your table and found that red player has three tiles, which is unexpected.
Do you remember the last move, by any chance? I would like to get any clue which could be related to the way to draw the third tile.
Actually there is no way to overwrite the current broken database so probably I need to ask you to abandon or concede the game... My apologies.
Anyway, I will leave the game, no worries.
According to it, I tried to reproduce with no luck.
I will double check the playlog once the table is closed.
Probably I can just add some check logic to not break the database...
The logic should work in some possible cases but I'm not sure if it works for the real problem.
Closing once.
Add to this report
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appear several times? Every time? Randomly?
- If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
