• Please copy/paste the error message you see on your screen, if applicable.

BGA site has been very laggy lately and it seems to be a system issue rather than a specific game issue because this has happened during multiple games - Rummy, Carcasonne and Res Arcana. In all of these games it freezes and F5 refreshing doesn't work, I cannot access the site at all. Historically I was using Chrome and thought it was a browser issue so I switched to Firefox and the same thing is happening. I lost 40 ELO points yesterday because of this. Please FIX the issue going on with the server and replace the lost ELO points.

• Please explain what you wanted to do, what you did and what happened

• Which browser are you using?

• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.

BGA site has been very laggy lately and it seems to be a system issue rather than a specific game issue because this has happened during multiple games - Rummy, Carcasonne and Res Arcana. In all of these games it freezes and F5 refreshing doesn't work, I cannot access the site at all. Historically I was using Chrome and thought it was a browser issue so I switched to Firefox and the same thing is happening. I lost 40 ELO points yesterday because of this. Please FIX the issue going on with the server and replace the lost ELO points.

• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?

• Which browser are you using?

• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.

BGA site has been very laggy lately and it seems to be a system issue rather than a specific game issue because this has happened during multiple games - Rummy, Carcasonne and Res Arcana. In all of these games it freezes and F5 refreshing doesn't work, I cannot access the site at all. Historically I was using Chrome and thought it was a browser issue so I switched to Firefox and the same thing is happening. I lost 40 ELO points yesterday because of this. Please FIX the issue going on with the server and replace the lost ELO points.

• Which browser are you using?

• What was displayed on the screen when you were blocked (Blank screen? Part of the game interface? Error message?)

BGA site has been very laggy lately and it seems to be a system issue rather than a specific game issue because this has happened during multiple games - Rummy, Carcasonne and Res Arcana. In all of these games it freezes and F5 refreshing doesn't work, I cannot access the site at all. Historically I was using Chrome and thought it was a browser issue so I switched to Firefox and the same thing is happening. I lost 40 ELO points yesterday because of this. Please FIX the issue going on with the server and replace the lost ELO points.

• Which browser are you using?

• Which part of the rules was not followed by the BGA adaptation?

BGA site has been very laggy lately and it seems to be a system issue rather than a specific game issue because this has happened during multiple games - Rummy, Carcasonne and Res Arcana. In all of these games it freezes and F5 refreshing doesn't work, I cannot access the site at all. Historically I was using Chrome and thought it was a browser issue so I switched to Firefox and the same thing is happening. I lost 40 ELO points yesterday because of this. Please FIX the issue going on with the server and replace the lost ELO points.

• Is the rules violation visible on game replay? If yes, at which move number?

• Which browser are you using?

• What was the game action you wanted to do?

BGA site has been very laggy lately and it seems to be a system issue rather than a specific game issue because this has happened during multiple games - Rummy, Carcasonne and Res Arcana. In all of these games it freezes and F5 refreshing doesn't work, I cannot access the site at all. Historically I was using Chrome and thought it was a browser issue so I switched to Firefox and the same thing is happening. I lost 40 ELO points yesterday because of this. Please FIX the issue going on with the server and replace the lost ELO points.

• What did you try to do to trigger this game action?

• What happened when you tried to do this (error message, game status bar message, ...)?

• Which browser are you using?

• At which step of the game did the problem occur? What was the current game instruction?

BGA site has been very laggy lately and it seems to be a system issue rather than a specific game issue because this has happened during multiple games - Rummy, Carcasonne and Res Arcana. In all of these games it freezes and F5 refreshing doesn't work, I cannot access the site at all. Historically I was using Chrome and thought it was a browser issue so I switched to Firefox and the same thing is happening. I lost 40 ELO points yesterday because of this. Please FIX the issue going on with the server and replace the lost ELO points.

• What happened when you tried to do this game action (error message, game status bar message, ...)?

• Which browser are you using?

• Please describe the display issue. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.

BGA site has been very laggy lately and it seems to be a system issue rather than a specific game issue because this has happened during multiple games - Rummy, Carcasonne and Res Arcana. In all of these games it freezes and F5 refreshing doesn't work, I cannot access the site at all. Historically I was using Chrome and thought it was a browser issue so I switched to Firefox and the same thing is happening. I lost 40 ELO points yesterday because of this. Please FIX the issue going on with the server and replace the lost ELO points.

• Which browser are you using?

• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.

BGA site has been very laggy lately and it seems to be a system issue rather than a specific game issue because this has happened during multiple games - Rummy, Carcasonne and Res Arcana. In all of these games it freezes and F5 refreshing doesn't work, I cannot access the site at all. Historically I was using Chrome and thought it was a browser issue so I switched to Firefox and the same thing is happening. I lost 40 ELO points yesterday because of this. Please FIX the issue going on with the server and replace the lost ELO points.

• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?

• Which browser are you using?

• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.

BGA site has been very laggy lately and it seems to be a system issue rather than a specific game issue because this has happened during multiple games - Rummy, Carcasonne and Res Arcana. In all of these games it freezes and F5 refreshing doesn't work, I cannot access the site at all. Historically I was using Chrome and thought it was a browser issue so I switched to Firefox and the same thing is happening. I lost 40 ELO points yesterday because of this. Please FIX the issue going on with the server and replace the lost ELO points.

• Which browser are you using?