#133685: "Cannot load into the game despite good internet connection and then being kickex"
What is this report about?
What happened? Please select from below
What happened? Please select from below
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| # | Status | Votes | Game | Type | Title | Last update |
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Detailed description
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• Please copy/paste the error message you see on your screen, if applicable.
Keep loading
And being kicked by others -
• Please explain what you wanted to do, what you did and what happened
• Which browser are you using?
Safari v16.5
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• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
Keep loading
And being kicked by others -
• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
• Which browser are you using?
Safari v16.5
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• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
Keep loading
And being kicked by others • Which browser are you using?
Safari v16.5
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• What was displayed on the screen when you were blocked (Blank screen? Part of the game interface? Error message?)
Keep loading
And being kicked by others • Which browser are you using?
Safari v16.5
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• Which part of the rules was not followed by the BGA adaptation?
Keep loading
And being kicked by others -
• Is the rules violation visible on game replay? If yes, at which move number?
• Which browser are you using?
Safari v16.5
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• What was the game action you wanted to do?
Keep loading
And being kicked by others -
• What did you try to do to trigger this game action?
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• What happened when you tried to do this (error message, game status bar message, ...)?
• Which browser are you using?
Safari v16.5
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• At which step of the game did the problem occur? What was the current game instruction?
Keep loading
And being kicked by others -
• What happened when you tried to do this game action (error message, game status bar message, ...)?
• Which browser are you using?
Safari v16.5
-
• Please describe the display issue. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
Keep loading
And being kicked by others • Which browser are you using?
Safari v16.5
-
• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
Keep loading
And being kicked by others -
• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
• Which browser are you using?
Safari v16.5
-
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
Keep loading
And being kicked by others • Which browser are you using?
Safari v16.5
Report history
Once all players accepted, the game froze while loading. Refreshed several times, got the same message:
In important BGA module could not be found and your game could not be loaded.
x.boardgamearena.net/data/themereleases/240920-1438/js/modules/nls/lang_azul-20240924
Just tried the Imgur link to upload the screenshot and got an error message there, too:
{"data":{"error":"Imgur is temporarily over capacity. Please try again later."},"success":false,"status":403}
The problem appeared several times during this game^. I kept refreshing. Then on the home page, it indicated that Board Game Arena was experiencing issues. I ran out of time, the person I was playing with kicked me out, and I lost Karma points and ELO for it.
Never ending loading or blank page
Gotta close the tab and reopen.
But the error keep coming and I’m not able to make my move
Move #21
Keep getting the error related "Unable to connect to server, Are you connected to the internet?"
I'm able to play some games, but have an issue with this one, and also one other game I'm playing. I am posting this error from the same computer, so obviously my internet connection is just fine.
Azul table #548946277, on my turn, would attempt to select tiles, then red banner pops up saying "action is already in place" when it has just notified me it was my turn. Can't escape out of it on app. No action possible led to immediate times up and forfeit of game and ELO, just like others.
Please fix.
Was unable to load in the game, despite repeated attempts to log in. I refreshed by pressing F5. i closed the browser and relogged in, still same problem persisted
¿Se resolvió el problema al pulsar F5? No
¿Apareció el problema varias veces? ¿Cada vez? Sí
¿Aleatoriamente? No
3/4 of players were affected. Two of us were eventually able to get back into the game but we'd already been kicked and game neutralized by that point.
Add to this report
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appear several times? Every time? Randomly?
- If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
