#15214: "White tokens wouldn't pop - Unexpected error: BGA service error"
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| # | Status | Votes | Game | Type | Title | Last update |
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Detailed description
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• Please copy/paste the error message you see on your screen, if applicable.
Attempting to pop white coloured tokens
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• Please explain what you wanted to do, what you did and what happened
Unexpected error: BGA service error (3.boardgamearena.com 04/04 23:40:42)
• Which browser are you using?
Google Chrome v80
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• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
Attempting to pop white coloured tokens
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• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
Unexpected error: BGA service error (3.boardgamearena.com 04/04 23:40:42)
• Which browser are you using?
Google Chrome v80
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• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
Attempting to pop white coloured tokens
• Which browser are you using?
Google Chrome v80
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• What was displayed on the screen when you were blocked (Blank screen? Part of the game interface? Error message?)
Attempting to pop white coloured tokens
• Which browser are you using?
Google Chrome v80
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• Which part of the rules was not followed by the BGA adaptation?
Attempting to pop white coloured tokens
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• Is the rules violation visible on game replay? If yes, at which move number?
Unexpected error: BGA service error (3.boardgamearena.com 04/04 23:40:42)
• Which browser are you using?
Google Chrome v80
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• What was the game action you wanted to do?
Attempting to pop white coloured tokens
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• What did you try to do to trigger this game action?
Unexpected error: BGA service error (3.boardgamearena.com 04/04 23:40:42)
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• What happened when you tried to do this (error message, game status bar message, ...)?
• Which browser are you using?
Google Chrome v80
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• At which step of the game did the problem occur? What was the current game instruction?
Attempting to pop white coloured tokens
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• What happened when you tried to do this game action (error message, game status bar message, ...)?
Unexpected error: BGA service error (3.boardgamearena.com 04/04 23:40:42)
• Which browser are you using?
Google Chrome v80
-
• Please describe the display issue. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
Attempting to pop white coloured tokens
• Which browser are you using?
Google Chrome v80
-
• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
Attempting to pop white coloured tokens
-
• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
Unexpected error: BGA service error (3.boardgamearena.com 04/04 23:40:42)
• Which browser are you using?
Google Chrome v80
-
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
Attempting to pop white coloured tokens
• Which browser are you using?
Google Chrome v80
Report history
Refreshed and happened again. Happened to the other two players in the game when attempting the same move
now today i have received an email saying i quit the game, but there was no choice!
then yesterday i invited a different friend to play this same game (Color Pop) and he accepted but the game didn't start for either of us (though the top of our screens both said the game was active. eventually we were registered as quitting this game because there was no way to play! this is frustrating and i don't want to be penalized as someone who quits games when it wasn't my choice.
We could not pop white tokens. We abandoned the game to be able to finish it.
Erreur inattendue : BGA service error (4.boardgamearena.com 26/11 20:40:21)
Erreur inattendue : BGA service error (4.boardgamearena.com 26/11 20:40:33)
Navigateur firefox dernière version
Je n'ai pas penser à faire F5.
Capture d'écran avec le coup sélectionné : 2 bulles blanches seulement ibb.co/nwNp3zN
Table boardgamearena.com/9/colorpop?table=134384023
Two colors wouldn't pop.
However, others would. After I recorded the video of the error, I tried a different pair and was able to pop.
Here's the error video: youtu.be/8xz19_dvSLU
The white colors act like a wildcard and can be popped with other colors.
So the bug is in the response (BGA service error) when you only select white colors.
f5 didn't help. Neither did opening in Edge instead of Chrome
Windows 10 Pro 21H1 Windows Feature Experience Pack 120.2212.3530
Chrome Version 92.0.4515.159 (Official Build) (64-bit)
Microsoft Edge Version 92.0.902.73 (Official build) (64-bit)
Screen shot at imgur.com/a/16GVCGh
(and tried various permutations of trying to pop the three)
We cannot finish since white tokens are the only ones left to be removed.
if we try: Errore inaspettato:BGA service error (reference: GS9 07/01 12:45:49)
game : boardgamearena.com/9/colorpop?table=228774823
Add to this report
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appear several times? Every time? Randomly?
- If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
