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Thurn and Taxis reports
#159342: "Game won't open, prevents me from playing any other Thurn and Taxis Arena games"
What is this report about?
What happened? Please select from below
At some point, I was unable to access the game interface
Detailed description
• What was displayed on the screen when you were blocked (Blank screen? Part of the game interface? Error message?)
Thurn and Taxis game boardgamearena.com/6/thurnandtaxis?table=634341733 is frozen on "Application loading 10%" with game box artwork in background.
• Which browser are you using?
Google Chrome v132, also Safari on iPad and iPhone (multiple browsers and devices)
Report history
Feb 25th 2025 12:33 • geoffmacknish • Bug has not been reproduced by developers yet:
boardgamearena.com/6/thurnandtaxis?table=634341733 game is frozen.
Refreshing does not work.
Restarting browser does not work.
This problem is independent of device as it was reproduced on multiple browsers.
A tournament Thurn and Taxis game worked fine. However, this is an Arena game and it is blocking all my other Arena games because BGA insists I play this game first and it won't load.
When the problem first occurred, I had returned to this game which was already open in a browser window. However, I didn't realise that I had already played a move on a different device and it seemed to try to refresh the game's status but failed to obtain this correctly and now every time I try to open this game, boardgamearena.com/6/thurnandtaxis?table=634341733, it freezes on opening.
Please unfreeze this game so I don't run out of time on this and all the other Arena games BGA is preventing me from accessing due to this game being the game I must play next.
Kind regards,
Geoff
BGA userid: geoffmacknish
Refreshing does not work.
Restarting browser does not work.
This problem is independent of device as it was reproduced on multiple browsers.
A tournament Thurn and Taxis game worked fine. However, this is an Arena game and it is blocking all my other Arena games because BGA insists I play this game first and it won't load.
When the problem first occurred, I had returned to this game which was already open in a browser window. However, I didn't realise that I had already played a move on a different device and it seemed to try to refresh the game's status but failed to obtain this correctly and now every time I try to open this game, boardgamearena.com/6/thurnandtaxis?table=634341733, it freezes on opening.
Please unfreeze this game so I don't run out of time on this and all the other Arena games BGA is preventing me from accessing due to this game being the game I must play next.
Kind regards,
Geoff
BGA userid: geoffmacknish
Feb 25th 2025 12:37 • geoffmacknish • Bug has not been reproduced by developers yet:
Correction: Error message is "Loading game art 10%" immediately on attempting to open this game.
Feb 25th 2025 12:49 • geoffmacknish • Bug has not been reproduced by developers yet:
Other Thurn and Taxis Arena games are also stopped on this same screen now too.
Feb 25th 2025 23:34 • geoffmacknish • Bug has not been reproduced by developers yet:
******************** URGENT! **************
This is now URGENT as this bug is preventing me from having my turn on other Thurn and Taxis Arena games and I could be kicked out by other players! Please unblock this game NOW!!
*********************************************
This is now URGENT as this bug is preventing me from having my turn on other Thurn and Taxis Arena games and I could be kicked out by other players! Please unblock this game NOW!!
*********************************************
Feb 26th 2025 0:22 • geoffmacknish • Bug has not been reproduced by developers yet:
In the absence of any response fromBGA on thistime critical issue, I have tried to quit out of this game.
In future, please respond immediately to time critical issues.
You canclose this job since you did not help at all to resolve it.
It will have cost me ranking points to quit, but to lose all the other games too because of a BGA fault would have cost me more.
Thank you for your games platform, but your response to time critical issues is below my expectations.
In future, please respond immediately to time critical issues.
You canclose this job since you did not help at all to resolve it.
It will have cost me ranking points to quit, but to lose all the other games too because of a BGA fault would have cost me more.
Thank you for your games platform, but your response to time critical issues is below my expectations.
Add to this report
Please add here anything that seems relevant in order to reproduce this bug or understand your suggestion:
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appear several times? Every time? Randomly?
- If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
