• Please copy/paste the error message you see on your screen, if applicable.

I'd like to report an issue I encountered in a recent Arena match.

I was assigned an opponent, and when the game start screen appeared (where the 5-second countdown usually begins), an hourglass icon was displayed for my opponent, and the countdown never started.

Seeing the "Abandon" button, I clicked it. Shortly after, the message "Gyakugyaku refused to start the match" appeared. At that point, I exited the game.

Upon returning to the platform, I found that the match had actually started, and I had been expelled due to running out of time.

This clearly indicates a system malfunction, as the information displayed to me did not match the actual game state. I kindly request that this issue be investigated and, if possible, my status be restored or any lost time/points be reimbursed.

Thank you for your attention.

• Please explain what you wanted to do, what you did and what happened

• Which browser are you using?

• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use a picture hosting service of your choice (snipboard.io for example) to upload it and copy/paste the link here. Is this text available in the translation system? If yes, has it been translated for more than 24 hours?

I'd like to report an issue I encountered in a recent Arena match.

I was assigned an opponent, and when the game start screen appeared (where the 5-second countdown usually begins), an hourglass icon was displayed for my opponent, and the countdown never started.

Seeing the "Abandon" button, I clicked it. Shortly after, the message "Gyakugyaku refused to start the match" appeared. At that point, I exited the game.

Upon returning to the platform, I found that the match had actually started, and I had been expelled due to running out of time.

This clearly indicates a system malfunction, as the information displayed to me did not match the actual game state. I kindly request that this issue be investigated and, if possible, my status be restored or any lost time/points be reimbursed.

Thank you for your attention.

• Which browser are you using?

• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.

I'd like to report an issue I encountered in a recent Arena match.

I was assigned an opponent, and when the game start screen appeared (where the 5-second countdown usually begins), an hourglass icon was displayed for my opponent, and the countdown never started.

Seeing the "Abandon" button, I clicked it. Shortly after, the message "Gyakugyaku refused to start the match" appeared. At that point, I exited the game.

Upon returning to the platform, I found that the match had actually started, and I had been expelled due to running out of time.

This clearly indicates a system malfunction, as the information displayed to me did not match the actual game state. I kindly request that this issue be investigated and, if possible, my status be restored or any lost time/points be reimbursed.

Thank you for your attention.

• Which browser are you using?

• What was displayed on the screen when you were blocked (Blank screen? Part of the game interface? Error message?)

I'd like to report an issue I encountered in a recent Arena match.

I was assigned an opponent, and when the game start screen appeared (where the 5-second countdown usually begins), an hourglass icon was displayed for my opponent, and the countdown never started.

Seeing the "Abandon" button, I clicked it. Shortly after, the message "Gyakugyaku refused to start the match" appeared. At that point, I exited the game.

Upon returning to the platform, I found that the match had actually started, and I had been expelled due to running out of time.

This clearly indicates a system malfunction, as the information displayed to me did not match the actual game state. I kindly request that this issue be investigated and, if possible, my status be restored or any lost time/points be reimbursed.

Thank you for your attention.

• Which browser are you using?

• Which part of the rules was not followed by the BGA adaptation?

I'd like to report an issue I encountered in a recent Arena match.

I was assigned an opponent, and when the game start screen appeared (where the 5-second countdown usually begins), an hourglass icon was displayed for my opponent, and the countdown never started.

Seeing the "Abandon" button, I clicked it. Shortly after, the message "Gyakugyaku refused to start the match" appeared. At that point, I exited the game.

Upon returning to the platform, I found that the match had actually started, and I had been expelled due to running out of time.

This clearly indicates a system malfunction, as the information displayed to me did not match the actual game state. I kindly request that this issue be investigated and, if possible, my status be restored or any lost time/points be reimbursed.

Thank you for your attention.

• Is the rules violation visible on game replay? If yes, at which move number?

• Which browser are you using?

• What was the game action you wanted to do?

I'd like to report an issue I encountered in a recent Arena match.

I was assigned an opponent, and when the game start screen appeared (where the 5-second countdown usually begins), an hourglass icon was displayed for my opponent, and the countdown never started.

Seeing the "Abandon" button, I clicked it. Shortly after, the message "Gyakugyaku refused to start the match" appeared. At that point, I exited the game.

Upon returning to the platform, I found that the match had actually started, and I had been expelled due to running out of time.

This clearly indicates a system malfunction, as the information displayed to me did not match the actual game state. I kindly request that this issue be investigated and, if possible, my status be restored or any lost time/points be reimbursed.

Thank you for your attention.

• What did you try to do to trigger this game action?

• What happened when you tried to do this (error message, game status bar message, ...)?

• Which browser are you using?

• At which step of the game did the problem occur? What was the current game instruction?

I'd like to report an issue I encountered in a recent Arena match.

I was assigned an opponent, and when the game start screen appeared (where the 5-second countdown usually begins), an hourglass icon was displayed for my opponent, and the countdown never started.

Seeing the "Abandon" button, I clicked it. Shortly after, the message "Gyakugyaku refused to start the match" appeared. At that point, I exited the game.

Upon returning to the platform, I found that the match had actually started, and I had been expelled due to running out of time.

This clearly indicates a system malfunction, as the information displayed to me did not match the actual game state. I kindly request that this issue be investigated and, if possible, my status be restored or any lost time/points be reimbursed.

Thank you for your attention.

• What happened when you tried to do this game action (error message, game status bar message, ...)?

• Which browser are you using?

• Please describe the display issue. If you have a screenshot of this bug (good practice), you can use a picture hosting service of your choice (snipboard.io for example) to upload it and copy/paste the link here.

I'd like to report an issue I encountered in a recent Arena match.

I was assigned an opponent, and when the game start screen appeared (where the 5-second countdown usually begins), an hourglass icon was displayed for my opponent, and the countdown never started.

Seeing the "Abandon" button, I clicked it. Shortly after, the message "Gyakugyaku refused to start the match" appeared. At that point, I exited the game.

Upon returning to the platform, I found that the match had actually started, and I had been expelled due to running out of time.

This clearly indicates a system malfunction, as the information displayed to me did not match the actual game state. I kindly request that this issue be investigated and, if possible, my status be restored or any lost time/points be reimbursed.

Thank you for your attention.

• Which browser are you using?

• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use a picture hosting service of your choice (snipboard.io for example) to upload it and copy/paste the link here. Is this text available in the translation system? If yes, has it been translated for more than 24 hours?

I'd like to report an issue I encountered in a recent Arena match.

I was assigned an opponent, and when the game start screen appeared (where the 5-second countdown usually begins), an hourglass icon was displayed for my opponent, and the countdown never started.

Seeing the "Abandon" button, I clicked it. Shortly after, the message "Gyakugyaku refused to start the match" appeared. At that point, I exited the game.

Upon returning to the platform, I found that the match had actually started, and I had been expelled due to running out of time.

This clearly indicates a system malfunction, as the information displayed to me did not match the actual game state. I kindly request that this issue be investigated and, if possible, my status be restored or any lost time/points be reimbursed.

Thank you for your attention.

• Which browser are you using?

• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.

I'd like to report an issue I encountered in a recent Arena match.

I was assigned an opponent, and when the game start screen appeared (where the 5-second countdown usually begins), an hourglass icon was displayed for my opponent, and the countdown never started.

Seeing the "Abandon" button, I clicked it. Shortly after, the message "Gyakugyaku refused to start the match" appeared. At that point, I exited the game.

Upon returning to the platform, I found that the match had actually started, and I had been expelled due to running out of time.

This clearly indicates a system malfunction, as the information displayed to me did not match the actual game state. I kindly request that this issue be investigated and, if possible, my status be restored or any lost time/points be reimbursed.

Thank you for your attention.

• Which browser are you using?