#171423: ""Error while processing database request" when choosing utility bonus card"
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What happened? Please select from below
What happened? Please select from below
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| # | Status | Votes | Game | Type | Title | Last update |
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Detailed description
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• Please copy/paste the error message you see on your screen, if applicable.
Step #60 -- Game number 683033475
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• Please explain what you wanted to do, what you did and what happened
Towards the end of our game, I placed a downstairs room and got to choose which kind of bonus to take. I chose to take a utility bonus, and got a choice of two bonus to cards to select between. No matter which one I chose, the game reported "Sending move to server" followed by "Unexpected error: Error while processing database request (reference: GS2 04/06 17:46:49)"
I tried multiple times but am still unable to progress past this point. • Which browser are you using?
Microsoft Edge Version 137.0.3296.52 (Official build) (64-bit)
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• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
Step #60 -- Game number 683033475
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• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
Towards the end of our game, I placed a downstairs room and got to choose which kind of bonus to take. I chose to take a utility bonus, and got a choice of two bonus to cards to select between. No matter which one I chose, the game reported "Sending move to server" followed by "Unexpected error: Error while processing database request (reference: GS2 04/06 17:46:49)"
I tried multiple times but am still unable to progress past this point. • Which browser are you using?
Microsoft Edge Version 137.0.3296.52 (Official build) (64-bit)
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• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
Step #60 -- Game number 683033475
• Which browser are you using?
Microsoft Edge Version 137.0.3296.52 (Official build) (64-bit)
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• What was displayed on the screen when you were blocked (Blank screen? Part of the game interface? Error message?)
Step #60 -- Game number 683033475
• Which browser are you using?
Microsoft Edge Version 137.0.3296.52 (Official build) (64-bit)
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• Which part of the rules was not followed by the BGA adaptation?
Step #60 -- Game number 683033475
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• Is the rules violation visible on game replay? If yes, at which move number?
Towards the end of our game, I placed a downstairs room and got to choose which kind of bonus to take. I chose to take a utility bonus, and got a choice of two bonus to cards to select between. No matter which one I chose, the game reported "Sending move to server" followed by "Unexpected error: Error while processing database request (reference: GS2 04/06 17:46:49)"
I tried multiple times but am still unable to progress past this point. • Which browser are you using?
Microsoft Edge Version 137.0.3296.52 (Official build) (64-bit)
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• What was the game action you wanted to do?
Step #60 -- Game number 683033475
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• What did you try to do to trigger this game action?
Towards the end of our game, I placed a downstairs room and got to choose which kind of bonus to take. I chose to take a utility bonus, and got a choice of two bonus to cards to select between. No matter which one I chose, the game reported "Sending move to server" followed by "Unexpected error: Error while processing database request (reference: GS2 04/06 17:46:49)"
I tried multiple times but am still unable to progress past this point. -
• What happened when you tried to do this (error message, game status bar message, ...)?
• Which browser are you using?
Microsoft Edge Version 137.0.3296.52 (Official build) (64-bit)
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• At which step of the game did the problem occur? What was the current game instruction?
Step #60 -- Game number 683033475
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• What happened when you tried to do this game action (error message, game status bar message, ...)?
Towards the end of our game, I placed a downstairs room and got to choose which kind of bonus to take. I chose to take a utility bonus, and got a choice of two bonus to cards to select between. No matter which one I chose, the game reported "Sending move to server" followed by "Unexpected error: Error while processing database request (reference: GS2 04/06 17:46:49)"
I tried multiple times but am still unable to progress past this point. • Which browser are you using?
Microsoft Edge Version 137.0.3296.52 (Official build) (64-bit)
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• Please describe the display issue. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
Step #60 -- Game number 683033475
• Which browser are you using?
Microsoft Edge Version 137.0.3296.52 (Official build) (64-bit)
-
• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
Step #60 -- Game number 683033475
-
• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
Towards the end of our game, I placed a downstairs room and got to choose which kind of bonus to take. I chose to take a utility bonus, and got a choice of two bonus to cards to select between. No matter which one I chose, the game reported "Sending move to server" followed by "Unexpected error: Error while processing database request (reference: GS2 04/06 17:46:49)"
I tried multiple times but am still unable to progress past this point. • Which browser are you using?
Microsoft Edge Version 137.0.3296.52 (Official build) (64-bit)
-
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
Step #60 -- Game number 683033475
• Which browser are you using?
Microsoft Edge Version 137.0.3296.52 (Official build) (64-bit)
Report history
I tried multiple times but am still unable to progress past this point. Refreshing the page with F5 did not resolve the issue.
Load this game in the studio and it seems OK.
The choice of the bonus card then imply the end of the game.
The request takes some time before ending the game (still in the studio).
Maybe it's a timeout issue...
Will be investigated
I took a screenshot but unfortunately can't upload it as imgur and similar apps seem to be blocked by our ISP/DNS.
We still have our game open (in turn-based mode). It's still happening when I try to take the action, so feel free to go and take a look if you need to.
Best wishes
Could you please keep the table open?
Not sure, but may be I will be able to fix it...
I'm on it!
Add to this report
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appear several times? Every time? Randomly?
- If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
