#25391: "Turn based game has frozen and will not load on mobile or desktop. It is frozen while loading"
What is this report about?
What happened? Please select from below
What happened? Please select from below
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| # | Status | Votes | Game | Type | Title | Last update |
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Detailed description
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• Please copy/paste the error message you see on your screen, if applicable.
On the loading screen I am unable to advance in a turn based game. The screen gets stuck on Opening the game box... This happens on
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• Please explain what you wanted to do, what you did and what happened
• Which browser are you using?
Google Chrome v85,4183.101 on mobile. Chrome Version 85.0.4183.121 (Official Build) (64-bit) and Microsoft Edge Version 85.0.564.63 (Official build) (64-bit) on desktop
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• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
On the loading screen I am unable to advance in a turn based game. The screen gets stuck on Opening the game box... This happens on
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• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
• Which browser are you using?
Google Chrome v85,4183.101 on mobile. Chrome Version 85.0.4183.121 (Official Build) (64-bit) and Microsoft Edge Version 85.0.564.63 (Official build) (64-bit) on desktop
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• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
On the loading screen I am unable to advance in a turn based game. The screen gets stuck on Opening the game box... This happens on
• Which browser are you using?
Google Chrome v85,4183.101 on mobile. Chrome Version 85.0.4183.121 (Official Build) (64-bit) and Microsoft Edge Version 85.0.564.63 (Official build) (64-bit) on desktop
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• What was displayed on the screen when you were blocked (Blank screen? Part of the game interface? Error message?)
On the loading screen I am unable to advance in a turn based game. The screen gets stuck on Opening the game box... This happens on
• Which browser are you using?
Google Chrome v85,4183.101 on mobile. Chrome Version 85.0.4183.121 (Official Build) (64-bit) and Microsoft Edge Version 85.0.564.63 (Official build) (64-bit) on desktop
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• Which part of the rules was not followed by the BGA adaptation?
On the loading screen I am unable to advance in a turn based game. The screen gets stuck on Opening the game box... This happens on
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• Is the rules violation visible on game replay? If yes, at which move number?
• Which browser are you using?
Google Chrome v85,4183.101 on mobile. Chrome Version 85.0.4183.121 (Official Build) (64-bit) and Microsoft Edge Version 85.0.564.63 (Official build) (64-bit) on desktop
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• What was the game action you wanted to do?
On the loading screen I am unable to advance in a turn based game. The screen gets stuck on Opening the game box... This happens on
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• What did you try to do to trigger this game action?
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• What happened when you tried to do this (error message, game status bar message, ...)?
• Which browser are you using?
Google Chrome v85,4183.101 on mobile. Chrome Version 85.0.4183.121 (Official Build) (64-bit) and Microsoft Edge Version 85.0.564.63 (Official build) (64-bit) on desktop
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• At which step of the game did the problem occur? What was the current game instruction?
On the loading screen I am unable to advance in a turn based game. The screen gets stuck on Opening the game box... This happens on
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• What happened when you tried to do this game action (error message, game status bar message, ...)?
• Which browser are you using?
Google Chrome v85,4183.101 on mobile. Chrome Version 85.0.4183.121 (Official Build) (64-bit) and Microsoft Edge Version 85.0.564.63 (Official build) (64-bit) on desktop
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• Please describe the display issue. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
On the loading screen I am unable to advance in a turn based game. The screen gets stuck on Opening the game box... This happens on
• Which browser are you using?
Google Chrome v85,4183.101 on mobile. Chrome Version 85.0.4183.121 (Official Build) (64-bit) and Microsoft Edge Version 85.0.564.63 (Official build) (64-bit) on desktop
-
• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
On the loading screen I am unable to advance in a turn based game. The screen gets stuck on Opening the game box... This happens on
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• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
• Which browser are you using?
Google Chrome v85,4183.101 on mobile. Chrome Version 85.0.4183.121 (Official Build) (64-bit) and Microsoft Edge Version 85.0.564.63 (Official build) (64-bit) on desktop
-
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
On the loading screen I am unable to advance in a turn based game. The screen gets stuck on Opening the game box... This happens on
• Which browser are you using?
Google Chrome v85,4183.101 on mobile. Chrome Version 85.0.4183.121 (Official Build) (64-bit) and Microsoft Edge Version 85.0.564.63 (Official build) (64-bit) on desktop
Report history
I appologize that I updated Illustori and made bugs today.
Now I have fixed them. So would you and your friends retry to play Illustori?
The initialization method in BGA javascript code was wrong that is not editable for me.
I rolled back Illustori to the version that I assure to play.
Thank you for your test and report.
I will update this game more carefully.
Add to this report
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appear several times? Every time? Randomly?
- If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
