#2585: "No longer receiving emails when it is my turn."
What is this report about?
What happened? Please select from below
What happened? Please select from below
Please check if there is already a report on the same subject
If yes, please VOTE for this report. Reports with the most votes are given PRIORITY!
| # | Status | Votes | Game | Type | Title | Last update |
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Detailed description
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• Please copy/paste the error message you see on your screen, if applicable.
n/a
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• Please explain what you wanted to do, what you did and what happened
My preferences are set to "Send me an email, then don't send additional..." but I have not received any for several days now and yet when I login I have turn-based games waiting.
• Which browser are you using?
Mozilla v5
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• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
n/a
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• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
My preferences are set to "Send me an email, then don't send additional..." but I have not received any for several days now and yet when I login I have turn-based games waiting.
• Which browser are you using?
Mozilla v5
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• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
n/a
• Which browser are you using?
Mozilla v5
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• What was displayed on the screen when you were blocked (Blank screen? Part of the game interface? Error message?)
n/a
• Which browser are you using?
Mozilla v5
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• Which part of the rules was not followed by the BGA adaptation?
n/a
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• Is the rules violation visible on game replay? If yes, at which move number?
My preferences are set to "Send me an email, then don't send additional..." but I have not received any for several days now and yet when I login I have turn-based games waiting.
• Which browser are you using?
Mozilla v5
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• What was the game action you wanted to do?
n/a
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• What did you try to do to trigger this game action?
My preferences are set to "Send me an email, then don't send additional..." but I have not received any for several days now and yet when I login I have turn-based games waiting.
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• What happened when you tried to do this (error message, game status bar message, ...)?
• Which browser are you using?
Mozilla v5
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• At which step of the game did the problem occur? What was the current game instruction?
n/a
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• What happened when you tried to do this game action (error message, game status bar message, ...)?
My preferences are set to "Send me an email, then don't send additional..." but I have not received any for several days now and yet when I login I have turn-based games waiting.
• Which browser are you using?
Mozilla v5
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• Please describe the display issue. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
n/a
• Which browser are you using?
Mozilla v5
-
• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
n/a
-
• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
My preferences are set to "Send me an email, then don't send additional..." but I have not received any for several days now and yet when I login I have turn-based games waiting.
• Which browser are you using?
Mozilla v5
-
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
n/a
• Which browser are you using?
Mozilla v5
Report history
I changed my preferences so that the emails would come to my home ISP email account, and now they are working again.
Maybe Yahoo started filtering them for some unknown reason.
I also set the gmail to forward any emails from noreply@boardgamearena.com to my yahoo account and that did not work either.
Here is the error that google sent me (from mailer-daemon@googlemail.com).
Delivery to the following recipient failed permanently:
notreallymyaddress@yahoo.com
Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain yahoo.com by mta5.am0.yahoodns.net. [66.196.118.240].
The error that the other server returned was:
554 Message not allowed - [299]
help.yahoo.com/kb/smtp-error-codes-sln23996.html
554 Message not allowed - [299] [BODY] Your emails have become deprioritized due to the message content triggering our filters. We ask that you review the email's content for potentially objectionable content. Yahoo is unable to disclose specific information regarding our filtering practices.
My mail is served on hotmail.com
Thank you.
We send emails only when necessary, and you can choose which emails you want to receive from this page.
Please update your email if it is incorrect. If your email is correct, please contact your email service provider (sbcglobal.net) and see why they are refusing our emails.
Received from your email service provider (timezone is Western Europe - CET/CEST):
null
" I am not in Western Europe "
" I updated email and does nothing"
In addition, we created a Preferences/email section where you can change email + see if there are problems with your emails + see the error message returned by your email provider if any + send test emails messages.
Details:
_ use SPF+DKIM to authenticate emails
_ use TLS to send secured emails
I'm still not getting any email at all, for none of the activities
Received from your email service provider (timezone is Western Europe - CET/CEST):
Mar 21 12:01:33 localhost postfix/smtp[5210]: 7F6C4E06FC: to=<myemailaddress@gmail.com>, relay=alt1.gmail-smtp-in.l.google.com[142.250.153.26]:25, delay=0.77, delays=0/0/0.5/0.27, dsn=4.7.30, status=deferred (host alt1.gmail-smtp-in.l.google.com[142.250.153.26] said: 421-4.7.30 Your email has been rate limited because DKIM authentication didn't 421-4.7.30 pass for this message. Gmail requires all bulk email senders to 421-4.7.30 authenticate with DKIM. 421-4.7.30 421-4.7.30 Authentication results: 421-4.7.30 DKIM = did not pass 421-4.7.30 To set up DKIM for your sending domains, visit 421-4.7.30 support.google.com/a?p=turn-on-dkim 421-4.7.30 To learn more about Gmail requirements for bulk senders, visit 421 4.7.30 support.google.com/a?p=sender-guidelines. 4fb4d7f45d1cf-5ebcd0d68e8si1263642a12.228 - gsmtp (in reply to end of DATA command))
Note: if you just sent a test email, please retry in 10-15mn.
Add to this report
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appear several times? Every time? Randomly?
- If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
