#27522: "After I accepted to start the game, the web browser was redirected to a page that did not exist"
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What happened? Please select from below
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| # | Status | Votes | Game | Type | Title | Last update |
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Detailed description
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• Please copy/paste the error message you see on your screen, if applicable.
After I accepted to play at table 121559537, the web browser was redirected to en.8.boardgamearena.com/8/hex?table=121559537 (see screen shot). However, that URL did not seem to exist, or the webserver at en.8.boardgamearena.com was not accepting connections. If I removed the ".8" from the domain name, I could see the game, but I was a spectator in the game and could not play (first I was Visitor-318423753 and later I was Visitor-718569489, see second screen shot). Meanwhile I also kept getting red messages saying something like "unable to connect to the server; are you sure you are connected to the internet?". Naturally, I was connected to the internet.
Fortunately my opponent was gracious enough to agree to abandon the game.
I play on BGA quite often and this particular error has not happened to me before. -
• Please explain what you wanted to do, what you did and what happened
• Which browser are you using?
Mozilla v5 - Firefox 79.0 for Ubuntu
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• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
After I accepted to play at table 121559537, the web browser was redirected to en.8.boardgamearena.com/8/hex?table=121559537 (see screen shot). However, that URL did not seem to exist, or the webserver at en.8.boardgamearena.com was not accepting connections. If I removed the ".8" from the domain name, I could see the game, but I was a spectator in the game and could not play (first I was Visitor-318423753 and later I was Visitor-718569489, see second screen shot). Meanwhile I also kept getting red messages saying something like "unable to connect to the server; are you sure you are connected to the internet?". Naturally, I was connected to the internet.
Fortunately my opponent was gracious enough to agree to abandon the game.
I play on BGA quite often and this particular error has not happened to me before. -
• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
• Which browser are you using?
Mozilla v5 - Firefox 79.0 for Ubuntu
-
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
After I accepted to play at table 121559537, the web browser was redirected to en.8.boardgamearena.com/8/hex?table=121559537 (see screen shot). However, that URL did not seem to exist, or the webserver at en.8.boardgamearena.com was not accepting connections. If I removed the ".8" from the domain name, I could see the game, but I was a spectator in the game and could not play (first I was Visitor-318423753 and later I was Visitor-718569489, see second screen shot). Meanwhile I also kept getting red messages saying something like "unable to connect to the server; are you sure you are connected to the internet?". Naturally, I was connected to the internet.
Fortunately my opponent was gracious enough to agree to abandon the game.
I play on BGA quite often and this particular error has not happened to me before. • Which browser are you using?
Mozilla v5 - Firefox 79.0 for Ubuntu
-
• What was displayed on the screen when you were blocked (Blank screen? Part of the game interface? Error message?)
After I accepted to play at table 121559537, the web browser was redirected to en.8.boardgamearena.com/8/hex?table=121559537 (see screen shot). However, that URL did not seem to exist, or the webserver at en.8.boardgamearena.com was not accepting connections. If I removed the ".8" from the domain name, I could see the game, but I was a spectator in the game and could not play (first I was Visitor-318423753 and later I was Visitor-718569489, see second screen shot). Meanwhile I also kept getting red messages saying something like "unable to connect to the server; are you sure you are connected to the internet?". Naturally, I was connected to the internet.
Fortunately my opponent was gracious enough to agree to abandon the game.
I play on BGA quite often and this particular error has not happened to me before. • Which browser are you using?
Mozilla v5 - Firefox 79.0 for Ubuntu
-
• Which part of the rules was not followed by the BGA adaptation?
After I accepted to play at table 121559537, the web browser was redirected to en.8.boardgamearena.com/8/hex?table=121559537 (see screen shot). However, that URL did not seem to exist, or the webserver at en.8.boardgamearena.com was not accepting connections. If I removed the ".8" from the domain name, I could see the game, but I was a spectator in the game and could not play (first I was Visitor-318423753 and later I was Visitor-718569489, see second screen shot). Meanwhile I also kept getting red messages saying something like "unable to connect to the server; are you sure you are connected to the internet?". Naturally, I was connected to the internet.
Fortunately my opponent was gracious enough to agree to abandon the game.
I play on BGA quite often and this particular error has not happened to me before. -
• Is the rules violation visible on game replay? If yes, at which move number?
• Which browser are you using?
Mozilla v5 - Firefox 79.0 for Ubuntu
-
• What was the game action you wanted to do?
After I accepted to play at table 121559537, the web browser was redirected to en.8.boardgamearena.com/8/hex?table=121559537 (see screen shot). However, that URL did not seem to exist, or the webserver at en.8.boardgamearena.com was not accepting connections. If I removed the ".8" from the domain name, I could see the game, but I was a spectator in the game and could not play (first I was Visitor-318423753 and later I was Visitor-718569489, see second screen shot). Meanwhile I also kept getting red messages saying something like "unable to connect to the server; are you sure you are connected to the internet?". Naturally, I was connected to the internet.
Fortunately my opponent was gracious enough to agree to abandon the game.
I play on BGA quite often and this particular error has not happened to me before. -
• What did you try to do to trigger this game action?
-
• What happened when you tried to do this (error message, game status bar message, ...)?
• Which browser are you using?
Mozilla v5 - Firefox 79.0 for Ubuntu
-
• At which step of the game did the problem occur? What was the current game instruction?
After I accepted to play at table 121559537, the web browser was redirected to en.8.boardgamearena.com/8/hex?table=121559537 (see screen shot). However, that URL did not seem to exist, or the webserver at en.8.boardgamearena.com was not accepting connections. If I removed the ".8" from the domain name, I could see the game, but I was a spectator in the game and could not play (first I was Visitor-318423753 and later I was Visitor-718569489, see second screen shot). Meanwhile I also kept getting red messages saying something like "unable to connect to the server; are you sure you are connected to the internet?". Naturally, I was connected to the internet.
Fortunately my opponent was gracious enough to agree to abandon the game.
I play on BGA quite often and this particular error has not happened to me before. -
• What happened when you tried to do this game action (error message, game status bar message, ...)?
• Which browser are you using?
Mozilla v5 - Firefox 79.0 for Ubuntu
-
• Please describe the display issue. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
After I accepted to play at table 121559537, the web browser was redirected to en.8.boardgamearena.com/8/hex?table=121559537 (see screen shot). However, that URL did not seem to exist, or the webserver at en.8.boardgamearena.com was not accepting connections. If I removed the ".8" from the domain name, I could see the game, but I was a spectator in the game and could not play (first I was Visitor-318423753 and later I was Visitor-718569489, see second screen shot). Meanwhile I also kept getting red messages saying something like "unable to connect to the server; are you sure you are connected to the internet?". Naturally, I was connected to the internet.
Fortunately my opponent was gracious enough to agree to abandon the game.
I play on BGA quite often and this particular error has not happened to me before. • Which browser are you using?
Mozilla v5 - Firefox 79.0 for Ubuntu
-
• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
After I accepted to play at table 121559537, the web browser was redirected to en.8.boardgamearena.com/8/hex?table=121559537 (see screen shot). However, that URL did not seem to exist, or the webserver at en.8.boardgamearena.com was not accepting connections. If I removed the ".8" from the domain name, I could see the game, but I was a spectator in the game and could not play (first I was Visitor-318423753 and later I was Visitor-718569489, see second screen shot). Meanwhile I also kept getting red messages saying something like "unable to connect to the server; are you sure you are connected to the internet?". Naturally, I was connected to the internet.
Fortunately my opponent was gracious enough to agree to abandon the game.
I play on BGA quite often and this particular error has not happened to me before. -
• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
• Which browser are you using?
Mozilla v5 - Firefox 79.0 for Ubuntu
-
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
After I accepted to play at table 121559537, the web browser was redirected to en.8.boardgamearena.com/8/hex?table=121559537 (see screen shot). However, that URL did not seem to exist, or the webserver at en.8.boardgamearena.com was not accepting connections. If I removed the ".8" from the domain name, I could see the game, but I was a spectator in the game and could not play (first I was Visitor-318423753 and later I was Visitor-718569489, see second screen shot). Meanwhile I also kept getting red messages saying something like "unable to connect to the server; are you sure you are connected to the internet?". Naturally, I was connected to the internet.
Fortunately my opponent was gracious enough to agree to abandon the game.
I play on BGA quite often and this particular error has not happened to me before. • Which browser are you using?
Mozilla v5 - Firefox 79.0 for Ubuntu
Report history
We have adjusted a configuration, hopefully this is fixed. Please let us know if it happens again.
In case you run into this issue again, or if you get in a game as a spectator while you are one of the players, it means that something is wrong with your user session.
The solution is: use the back button to get back to the mainsite; log out; log in; then browse back to your game.
Add to this report
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appear several times? Every time? Randomly?
- If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
