#45256: "No indication that game had started despite refreshing the page. ELO and karma unfairly affected."
What is this report about?
What happened? Please select from below
What happened? Please select from below
Please check if there is already a report on the same subject
If yes, please VOTE for this report. Reports with the most votes are given PRIORITY!
| # | Status | Votes | Game | Type | Title | Last update |
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Detailed description
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• Please copy/paste the error message you see on your screen, if applicable.
No notification presented to me, which is the problem itself. See detailed description of issue below.
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• Please explain what you wanted to do, what you did and what happened
• Which browser are you using?
Google Chrome v91
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• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
No notification presented to me, which is the problem itself. See detailed description of issue below.
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• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
• Which browser are you using?
Google Chrome v91
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• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
No notification presented to me, which is the problem itself. See detailed description of issue below.
• Which browser are you using?
Google Chrome v91
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• What was displayed on the screen when you were blocked (Blank screen? Part of the game interface? Error message?)
No notification presented to me, which is the problem itself. See detailed description of issue below.
• Which browser are you using?
Google Chrome v91
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• Which part of the rules was not followed by the BGA adaptation?
No notification presented to me, which is the problem itself. See detailed description of issue below.
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• Is the rules violation visible on game replay? If yes, at which move number?
• Which browser are you using?
Google Chrome v91
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• What was the game action you wanted to do?
No notification presented to me, which is the problem itself. See detailed description of issue below.
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• What did you try to do to trigger this game action?
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• What happened when you tried to do this (error message, game status bar message, ...)?
• Which browser are you using?
Google Chrome v91
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• At which step of the game did the problem occur? What was the current game instruction?
No notification presented to me, which is the problem itself. See detailed description of issue below.
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• What happened when you tried to do this game action (error message, game status bar message, ...)?
• Which browser are you using?
Google Chrome v91
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• Please describe the display issue. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
No notification presented to me, which is the problem itself. See detailed description of issue below.
• Which browser are you using?
Google Chrome v91
-
• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
No notification presented to me, which is the problem itself. See detailed description of issue below.
-
• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
• Which browser are you using?
Google Chrome v91
-
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
No notification presented to me, which is the problem itself. See detailed description of issue below.
• Which browser are you using?
Google Chrome v91
Report history
In other games, I have noticed the need to refresh the page at times when it appears that I am stuck at this screen. Thus I refreshed the page and it showed that amandafreixinho still had not clicked "accept" or "refuse".
In the past I have noticed that if I remain stuck on this page despite refreshing, I can go to the lobby and see a link at the top stating that I am currently playing the game. When I click on the link it takes me to the game which appears to already have started.
In this instance however, I did not see any sort of link at the top when I went to the lobby. I refreshed my page again and still nothing changed.
I had NO idea that the game started. I didn't even received the chat notification from the discussion around the game table in which another player asked if I was still there.
As a result of the game starting but without my knowledge, my thinking time expired and another player became frustrated and expelled me from the game.
I would also like to point out that this issue does not appear to be unique to Railroad Ink as it has happened to me when trying to play other games.
I would like my karma and ELO points lost to be restored as it is unfair that I am penalized for glitches in the interface. Until the issue is fixed, I highly suggest implementing a feature for all games in which the other players can abandon the game collectively if one player seems unresponsive but seems to be online, instead of expelling that player. In this case, the other players would not need all players agree to abandon collectively, because that action (as it currently is) would require for the unresponsive player to respond the "abandon the game?" question—which obviously is not going to happen because said player is not receiving any notifications about what's going on!!!!
Sure, the kind thing to do would have been for the other players to make the game turn-based but half of the players on this website have zero patience and seem to jump at the opportunity to expel another player without considering alternative actions.
Your bug has probably been fixed already, or was linked to a temporary failure of BGA service.
In any case, when filling a bug report, make sure to have an explicit title linked to the incident (ex: with error message), so other players can recognize it and vote for it.
Add to this report
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appear several times? Every time? Randomly?
- If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
