#48613: "No symbols visible"
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What happened? Please select from below
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| # | Status | Votes | Game | Type | Title | Last update |
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Detailed description
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• Please copy/paste the error message you see on your screen, if applicable.
I was not able to see any symbols on the cards, only empty circles.
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• Please explain what you wanted to do, what you did and what happened
• Which browser are you using?
Google Chrome v93
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• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
I was not able to see any symbols on the cards, only empty circles.
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• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
• Which browser are you using?
Google Chrome v93
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• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
I was not able to see any symbols on the cards, only empty circles.
• Which browser are you using?
Google Chrome v93
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• What was displayed on the screen when you were blocked (Blank screen? Part of the game interface? Error message?)
I was not able to see any symbols on the cards, only empty circles.
• Which browser are you using?
Google Chrome v93
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• Which part of the rules was not followed by the BGA adaptation?
I was not able to see any symbols on the cards, only empty circles.
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• Is the rules violation visible on game replay? If yes, at which move number?
• Which browser are you using?
Google Chrome v93
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• What was the game action you wanted to do?
I was not able to see any symbols on the cards, only empty circles.
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• What did you try to do to trigger this game action?
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• What happened when you tried to do this (error message, game status bar message, ...)?
• Which browser are you using?
Google Chrome v93
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• At which step of the game did the problem occur? What was the current game instruction?
I was not able to see any symbols on the cards, only empty circles.
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• What happened when you tried to do this game action (error message, game status bar message, ...)?
• Which browser are you using?
Google Chrome v93
-
• Please describe the display issue. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
I was not able to see any symbols on the cards, only empty circles.
• Which browser are you using?
Google Chrome v93
-
• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
I was not able to see any symbols on the cards, only empty circles.
-
• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
• Which browser are you using?
Google Chrome v93
-
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
I was not able to see any symbols on the cards, only empty circles.
• Which browser are you using?
Google Chrome v93
Report history
Any symbol, only Empty Card
navigator : Firefox 95.0.2 (64 bits)
OS Windows 11
Mesa #227638653
Jugada #71
Progreso 100%
Las cartas me salen en blanco, no veo ningun simbolo.
Using firefox 95.0.1 (64-bit) for Manjaro Linux.
here is a screen shot: imgur.com/a/AGWQbG0
Chat window is not available, no information who's turn it is and no timers are visible for any of the players.
In fact nothing works, including "how to play", "option", etc.
I tried to play 3 times and every time the same happened to me.
Refreshing the side does not help.
It very annoying as I was expelled from the game all 3 times and get negative points.
Table #227959771
Move #0
Progression %
I'm using Firefox.
u.pcloud.link/publink/show?code=XZix3aXZuwcX1x3NgNQw2qd7xOMsSpi4MsLV
Firefox 95 sur android8
Even in the page when you can see 1 table play I had the same problem with only empy circles.
I play with my smartphone, android and chrome.
If it does, can you add here the exact version of your browser, adding if it's a mobile one or not.
Thank you in advance,
For some it seems like an error happened (red banner) and then the player was not able to play (possible that symbols are not shown on the cards since JS was not initialized properly)
For others it seems there is no error and that player would generally be able to play his move, but there are no symbols shown.
As a spectator I can see all the symbols normally and there is no security thing needed to hide other player cards in spectator mode (there is no reason to hide them) so this is not an issue.
The most likely issues we cannot reproduce are:
- there is an error in JS most likely due to the older browser version and incompatibilities (this seems to be less common problem)
- the image with symbols is not loaded for one reason or another
x.boardgamearena.net/data/themereleases/current/games/dobble/211219-1743/img/cards/symbols.png
And if not, please send some screenshot with possible error. Also if you were able to open this image, try the game now as browser should cache the images and will load them from cache in the future. Please tell us if loading this image manually solved your problem.
If you get an error (red banner) or if you cannot use any other page functionality (like chat or hamburger menu), please open the developer tools (with F12) and send us the screen shot of that. We would be able to see an error in the console which can help us fix the issue.
Even if there is no error and you just don't see images, you can open F12 go to networks pane and refresh the page (F5) and see if there is some errors in loading files and images there.
Thank you for your help!
Screenshot:
imgur.com/a/SiRHMew
imgur.com/a/IUeNcA6
boardgamearena.com/table?table=236917374
Add to this report
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appear several times? Every time? Randomly?
- If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
