#49310: "Game (Server) froze, impossible to play a move, it was definitely NOT my connection/computer"
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What happened? Please select from below
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| # | Status | Votes | Game | Type | Title | Last update |
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Detailed description
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• Please copy/paste the error message you see on your screen, if applicable.
I was unable to finish my CC-JS match only a few tiles before the end, because the game server froze and did not show me my move ("please wait"). It was not my WLAN-connection, since everything else (even the speed test in my browser) worked fine. I even tried to get back into the game using my moble phone with mobile data connection (not WLAN), and also failed, the game did not open. So that was definitely a fault within BGA.
"Of course" my opponent used this opportunity ti kick me out of the game, although the match was already lost for him (he could not reach my score in any way). I am pretty much upset that I now lost this match and even got a penalty, although I tried everything to get back into the game with several devices.
I would be glad if you are able to check that, and do not give me a penalty. Thanks in advance!
Kara -
• Please explain what you wanted to do, what you did and what happened
No reaction from the game, pressing F5 and/or restarting the browser did not help. Even changing the device (from computer to mobile phone did not help).
• Which browser are you using?
Mozilla v5
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• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
I was unable to finish my CC-JS match only a few tiles before the end, because the game server froze and did not show me my move ("please wait"). It was not my WLAN-connection, since everything else (even the speed test in my browser) worked fine. I even tried to get back into the game using my moble phone with mobile data connection (not WLAN), and also failed, the game did not open. So that was definitely a fault within BGA.
"Of course" my opponent used this opportunity ti kick me out of the game, although the match was already lost for him (he could not reach my score in any way). I am pretty much upset that I now lost this match and even got a penalty, although I tried everything to get back into the game with several devices.
I would be glad if you are able to check that, and do not give me a penalty. Thanks in advance!
Kara -
• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
No reaction from the game, pressing F5 and/or restarting the browser did not help. Even changing the device (from computer to mobile phone did not help).
• Which browser are you using?
Mozilla v5
-
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
I was unable to finish my CC-JS match only a few tiles before the end, because the game server froze and did not show me my move ("please wait"). It was not my WLAN-connection, since everything else (even the speed test in my browser) worked fine. I even tried to get back into the game using my moble phone with mobile data connection (not WLAN), and also failed, the game did not open. So that was definitely a fault within BGA.
"Of course" my opponent used this opportunity ti kick me out of the game, although the match was already lost for him (he could not reach my score in any way). I am pretty much upset that I now lost this match and even got a penalty, although I tried everything to get back into the game with several devices.
I would be glad if you are able to check that, and do not give me a penalty. Thanks in advance!
Kara • Which browser are you using?
Mozilla v5
-
• What was displayed on the screen when you were blocked (Blank screen? Part of the game interface? Error message?)
I was unable to finish my CC-JS match only a few tiles before the end, because the game server froze and did not show me my move ("please wait"). It was not my WLAN-connection, since everything else (even the speed test in my browser) worked fine. I even tried to get back into the game using my moble phone with mobile data connection (not WLAN), and also failed, the game did not open. So that was definitely a fault within BGA.
"Of course" my opponent used this opportunity ti kick me out of the game, although the match was already lost for him (he could not reach my score in any way). I am pretty much upset that I now lost this match and even got a penalty, although I tried everything to get back into the game with several devices.
I would be glad if you are able to check that, and do not give me a penalty. Thanks in advance!
Kara • Which browser are you using?
Mozilla v5
-
• Which part of the rules was not followed by the BGA adaptation?
I was unable to finish my CC-JS match only a few tiles before the end, because the game server froze and did not show me my move ("please wait"). It was not my WLAN-connection, since everything else (even the speed test in my browser) worked fine. I even tried to get back into the game using my moble phone with mobile data connection (not WLAN), and also failed, the game did not open. So that was definitely a fault within BGA.
"Of course" my opponent used this opportunity ti kick me out of the game, although the match was already lost for him (he could not reach my score in any way). I am pretty much upset that I now lost this match and even got a penalty, although I tried everything to get back into the game with several devices.
I would be glad if you are able to check that, and do not give me a penalty. Thanks in advance!
Kara -
• Is the rules violation visible on game replay? If yes, at which move number?
No reaction from the game, pressing F5 and/or restarting the browser did not help. Even changing the device (from computer to mobile phone did not help).
• Which browser are you using?
Mozilla v5
-
• What was the game action you wanted to do?
I was unable to finish my CC-JS match only a few tiles before the end, because the game server froze and did not show me my move ("please wait"). It was not my WLAN-connection, since everything else (even the speed test in my browser) worked fine. I even tried to get back into the game using my moble phone with mobile data connection (not WLAN), and also failed, the game did not open. So that was definitely a fault within BGA.
"Of course" my opponent used this opportunity ti kick me out of the game, although the match was already lost for him (he could not reach my score in any way). I am pretty much upset that I now lost this match and even got a penalty, although I tried everything to get back into the game with several devices.
I would be glad if you are able to check that, and do not give me a penalty. Thanks in advance!
Kara -
• What did you try to do to trigger this game action?
No reaction from the game, pressing F5 and/or restarting the browser did not help. Even changing the device (from computer to mobile phone did not help).
-
• What happened when you tried to do this (error message, game status bar message, ...)?
• Which browser are you using?
Mozilla v5
-
• At which step of the game did the problem occur? What was the current game instruction?
I was unable to finish my CC-JS match only a few tiles before the end, because the game server froze and did not show me my move ("please wait"). It was not my WLAN-connection, since everything else (even the speed test in my browser) worked fine. I even tried to get back into the game using my moble phone with mobile data connection (not WLAN), and also failed, the game did not open. So that was definitely a fault within BGA.
"Of course" my opponent used this opportunity ti kick me out of the game, although the match was already lost for him (he could not reach my score in any way). I am pretty much upset that I now lost this match and even got a penalty, although I tried everything to get back into the game with several devices.
I would be glad if you are able to check that, and do not give me a penalty. Thanks in advance!
Kara -
• What happened when you tried to do this game action (error message, game status bar message, ...)?
No reaction from the game, pressing F5 and/or restarting the browser did not help. Even changing the device (from computer to mobile phone did not help).
• Which browser are you using?
Mozilla v5
-
• Please describe the display issue. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
I was unable to finish my CC-JS match only a few tiles before the end, because the game server froze and did not show me my move ("please wait"). It was not my WLAN-connection, since everything else (even the speed test in my browser) worked fine. I even tried to get back into the game using my moble phone with mobile data connection (not WLAN), and also failed, the game did not open. So that was definitely a fault within BGA.
"Of course" my opponent used this opportunity ti kick me out of the game, although the match was already lost for him (he could not reach my score in any way). I am pretty much upset that I now lost this match and even got a penalty, although I tried everything to get back into the game with several devices.
I would be glad if you are able to check that, and do not give me a penalty. Thanks in advance!
Kara • Which browser are you using?
Mozilla v5
-
• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
I was unable to finish my CC-JS match only a few tiles before the end, because the game server froze and did not show me my move ("please wait"). It was not my WLAN-connection, since everything else (even the speed test in my browser) worked fine. I even tried to get back into the game using my moble phone with mobile data connection (not WLAN), and also failed, the game did not open. So that was definitely a fault within BGA.
"Of course" my opponent used this opportunity ti kick me out of the game, although the match was already lost for him (he could not reach my score in any way). I am pretty much upset that I now lost this match and even got a penalty, although I tried everything to get back into the game with several devices.
I would be glad if you are able to check that, and do not give me a penalty. Thanks in advance!
Kara -
• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
No reaction from the game, pressing F5 and/or restarting the browser did not help. Even changing the device (from computer to mobile phone did not help).
• Which browser are you using?
Mozilla v5
-
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
I was unable to finish my CC-JS match only a few tiles before the end, because the game server froze and did not show me my move ("please wait"). It was not my WLAN-connection, since everything else (even the speed test in my browser) worked fine. I even tried to get back into the game using my moble phone with mobile data connection (not WLAN), and also failed, the game did not open. So that was definitely a fault within BGA.
"Of course" my opponent used this opportunity ti kick me out of the game, although the match was already lost for him (he could not reach my score in any way). I am pretty much upset that I now lost this match and even got a penalty, although I tried everything to get back into the game with several devices.
I would be glad if you are able to check that, and do not give me a penalty. Thanks in advance!
Kara • Which browser are you using?
Mozilla v5
Report history
me salía un mensaje diciendo "ésta página no responde haga click en esperar o salir"
Your bug has probably been fixed already, or was linked to a temporary failure of BGA service.
In any case, when filling a bug report, make sure to have an explicit title linked to the incident (ex: with error message), so other players can recognize it and vote for it.
The fix would be to not allow a player to selection the location for his next tile until the other player is TOTALLY done with his turn, not until the second tile is placed if a forest is completed, and he now gets a second tile.
I did not know about F5 but I will try it next time.
The problem occurs not to often, but everytime a player completes a forest, the other player attempts a move, the first player plays next to the second player's tile, and the tiles are incompatible, one of the edges does not match.
I did not take a screenshot. I will try that next time.
In my comment, in the last line, I said "not allow a player to selection the location" should have said "not allow a player to select the location".
Add to this report
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appear several times? Every time? Randomly?
- If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
