#52470: "Game blocked , red errors, player banned"
What is this report about?
What happened? Please select from below
What happened? Please select from below
Please check if there is already a report on the same subject
If yes, please VOTE for this report. Reports with the most votes are given PRIORITY!
| # | Status | Votes | Game | Type | Title | Last update |
|---|
Detailed description
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• Please copy/paste the error message you see on your screen, if applicable.
Before start, at Accept.
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• Please explain what you wanted to do, what you did and what happened
Lost Explorers table #213872548, in Training mode, failed to start with dozens of red errors scrolling past. It was never clear if these were errors on the game/BGA side or caused by Firefox browser. When things stabilized we were left in a state of "waiting for …. to accept" although I had accepted. Eventually, we both quit the game, in order to restart it, but my friend found that they were then in the state of being banned from BGA for not respecting the BGA terms of use. Their IP address is now blocked and they don’t know how to fix this erroneous situation. They can’t post on the forums and have not gotten a response from their bug report. They had not had any prior email warnings. My login is still active.
The table shows that it was game abandoned. I am listed as losing and my friend as winning. Is there any other information that would be helpful?
• Which browser are you using?
Safari v14.1 other player Firefox
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• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use a picture hosting service of your choice (snipboard.io for example) to upload it and copy/paste the link here. Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
Before start, at Accept.
• Which browser are you using?
Safari v14.1 other player Firefox
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• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
Before start, at Accept.
• Which browser are you using?
Safari v14.1 other player Firefox
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• What was displayed on the screen when you were blocked (Blank screen? Part of the game interface? Error message?)
Before start, at Accept.
• Which browser are you using?
Safari v14.1 other player Firefox
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• Which part of the rules was not followed by the BGA adaptation?
Before start, at Accept.
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• Is the rules violation visible on game replay? If yes, at which move number?
Lost Explorers table #213872548, in Training mode, failed to start with dozens of red errors scrolling past. It was never clear if these were errors on the game/BGA side or caused by Firefox browser. When things stabilized we were left in a state of "waiting for …. to accept" although I had accepted. Eventually, we both quit the game, in order to restart it, but my friend found that they were then in the state of being banned from BGA for not respecting the BGA terms of use. Their IP address is now blocked and they don’t know how to fix this erroneous situation. They can’t post on the forums and have not gotten a response from their bug report. They had not had any prior email warnings. My login is still active.
The table shows that it was game abandoned. I am listed as losing and my friend as winning. Is there any other information that would be helpful?
• Which browser are you using?
Safari v14.1 other player Firefox
-
• What was the game action you wanted to do?
Before start, at Accept.
-
• What did you try to do to trigger this game action?
Lost Explorers table #213872548, in Training mode, failed to start with dozens of red errors scrolling past. It was never clear if these were errors on the game/BGA side or caused by Firefox browser. When things stabilized we were left in a state of "waiting for …. to accept" although I had accepted. Eventually, we both quit the game, in order to restart it, but my friend found that they were then in the state of being banned from BGA for not respecting the BGA terms of use. Their IP address is now blocked and they don’t know how to fix this erroneous situation. They can’t post on the forums and have not gotten a response from their bug report. They had not had any prior email warnings. My login is still active.
The table shows that it was game abandoned. I am listed as losing and my friend as winning. Is there any other information that would be helpful?
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• What happened when you tried to do this (error message, game status bar message, ...)?
• Which browser are you using?
Safari v14.1 other player Firefox
-
• At which step of the game did the problem occur? What was the current game instruction?
Before start, at Accept.
-
• What happened when you tried to do this game action (error message, game status bar message, ...)?
Lost Explorers table #213872548, in Training mode, failed to start with dozens of red errors scrolling past. It was never clear if these were errors on the game/BGA side or caused by Firefox browser. When things stabilized we were left in a state of "waiting for …. to accept" although I had accepted. Eventually, we both quit the game, in order to restart it, but my friend found that they were then in the state of being banned from BGA for not respecting the BGA terms of use. Their IP address is now blocked and they don’t know how to fix this erroneous situation. They can’t post on the forums and have not gotten a response from their bug report. They had not had any prior email warnings. My login is still active.
The table shows that it was game abandoned. I am listed as losing and my friend as winning. Is there any other information that would be helpful?
• Which browser are you using?
Safari v14.1 other player Firefox
-
• Please describe the display issue. If you have a screenshot of this bug (good practice), you can use a picture hosting service of your choice (snipboard.io for example) to upload it and copy/paste the link here.
Before start, at Accept.
• Which browser are you using?
Safari v14.1 other player Firefox
-
• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use a picture hosting service of your choice (snipboard.io for example) to upload it and copy/paste the link here. Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
Before start, at Accept.
• Which browser are you using?
Safari v14.1 other player Firefox
-
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
Before start, at Accept.
• Which browser are you using?
Safari v14.1 other player Firefox
Report history
Your bug has probably been fixed already, or was linked to a temporary failure of BGA service.
In any case, when filling a bug report, make sure to have an explicit title linked to the incident (ex: with error message), so other players can recognize it and vote for it.
Add to this report
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appear several times? Every time? Randomly?
- If you have a screenshot of this bug (good practice), you can use a picture hosting service of your choice (snipboard.io for example) to upload it and copy/paste the link here.
