#56180: "When playing on a mobile device, the player's card and the Spot it Card shift up and down."
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What happened? Please select from below
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| # | Status | Votes | Game | Type | Title | Last update |
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Detailed description
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• Please copy/paste the error message you see on your screen, if applicable.
While trying to touch the matching image, the cards would shift up or down on their own causing misclicks or missed clicks. I imagine it is due screenbupdates occurring during the game but it was frustrating that they did not stay stationary. I was playing on a Samsung Galaxy S20 in portrait display position. This occurred on every game I played (4+ in a row) on 12/31/21
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• Please explain what you wanted to do, what you did and what happened
It did not seem to be triggered by player action but by game/screen updates above the playing area causing the screen to scroll up or down thus moving the playing cards.
• Which browser are you using?
Google Chrome v96 on Samsung Galaxy S20
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• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
While trying to touch the matching image, the cards would shift up or down on their own causing misclicks or missed clicks. I imagine it is due screenbupdates occurring during the game but it was frustrating that they did not stay stationary. I was playing on a Samsung Galaxy S20 in portrait display position. This occurred on every game I played (4+ in a row) on 12/31/21
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• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
It did not seem to be triggered by player action but by game/screen updates above the playing area causing the screen to scroll up or down thus moving the playing cards.
• Which browser are you using?
Google Chrome v96 on Samsung Galaxy S20
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• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
While trying to touch the matching image, the cards would shift up or down on their own causing misclicks or missed clicks. I imagine it is due screenbupdates occurring during the game but it was frustrating that they did not stay stationary. I was playing on a Samsung Galaxy S20 in portrait display position. This occurred on every game I played (4+ in a row) on 12/31/21
• Which browser are you using?
Google Chrome v96 on Samsung Galaxy S20
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• What was displayed on the screen when you were blocked (Blank screen? Part of the game interface? Error message?)
While trying to touch the matching image, the cards would shift up or down on their own causing misclicks or missed clicks. I imagine it is due screenbupdates occurring during the game but it was frustrating that they did not stay stationary. I was playing on a Samsung Galaxy S20 in portrait display position. This occurred on every game I played (4+ in a row) on 12/31/21
• Which browser are you using?
Google Chrome v96 on Samsung Galaxy S20
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• Which part of the rules was not followed by the BGA adaptation?
While trying to touch the matching image, the cards would shift up or down on their own causing misclicks or missed clicks. I imagine it is due screenbupdates occurring during the game but it was frustrating that they did not stay stationary. I was playing on a Samsung Galaxy S20 in portrait display position. This occurred on every game I played (4+ in a row) on 12/31/21
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• Is the rules violation visible on game replay? If yes, at which move number?
It did not seem to be triggered by player action but by game/screen updates above the playing area causing the screen to scroll up or down thus moving the playing cards.
• Which browser are you using?
Google Chrome v96 on Samsung Galaxy S20
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• What was the game action you wanted to do?
While trying to touch the matching image, the cards would shift up or down on their own causing misclicks or missed clicks. I imagine it is due screenbupdates occurring during the game but it was frustrating that they did not stay stationary. I was playing on a Samsung Galaxy S20 in portrait display position. This occurred on every game I played (4+ in a row) on 12/31/21
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• What did you try to do to trigger this game action?
It did not seem to be triggered by player action but by game/screen updates above the playing area causing the screen to scroll up or down thus moving the playing cards.
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• What happened when you tried to do this (error message, game status bar message, ...)?
No error message occurred unless the shift caused a misclick.
• Which browser are you using?
Google Chrome v96 on Samsung Galaxy S20
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• At which step of the game did the problem occur? What was the current game instruction?
While trying to touch the matching image, the cards would shift up or down on their own causing misclicks or missed clicks. I imagine it is due screenbupdates occurring during the game but it was frustrating that they did not stay stationary. I was playing on a Samsung Galaxy S20 in portrait display position. This occurred on every game I played (4+ in a row) on 12/31/21
-
• What happened when you tried to do this game action (error message, game status bar message, ...)?
It did not seem to be triggered by player action but by game/screen updates above the playing area causing the screen to scroll up or down thus moving the playing cards.
• Which browser are you using?
Google Chrome v96 on Samsung Galaxy S20
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• Please describe the display issue. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
While trying to touch the matching image, the cards would shift up or down on their own causing misclicks or missed clicks. I imagine it is due screenbupdates occurring during the game but it was frustrating that they did not stay stationary. I was playing on a Samsung Galaxy S20 in portrait display position. This occurred on every game I played (4+ in a row) on 12/31/21
• Which browser are you using?
Google Chrome v96 on Samsung Galaxy S20
-
• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
While trying to touch the matching image, the cards would shift up or down on their own causing misclicks or missed clicks. I imagine it is due screenbupdates occurring during the game but it was frustrating that they did not stay stationary. I was playing on a Samsung Galaxy S20 in portrait display position. This occurred on every game I played (4+ in a row) on 12/31/21
-
• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
It did not seem to be triggered by player action but by game/screen updates above the playing area causing the screen to scroll up or down thus moving the playing cards.
• Which browser are you using?
Google Chrome v96 on Samsung Galaxy S20
-
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
While trying to touch the matching image, the cards would shift up or down on their own causing misclicks or missed clicks. I imagine it is due screenbupdates occurring during the game but it was frustrating that they did not stay stationary. I was playing on a Samsung Galaxy S20 in portrait display position. This occurred on every game I played (4+ in a row) on 12/31/21
• Which browser are you using?
Google Chrome v96 on Samsung Galaxy S20
Report history
The clickable card moves up and down throughout the duration of the game depending on the “alert” in the banner at the top of the game.
Makes it very difficult to play a fast moving touch game when the play area keeps moving.
It makes the game unplayable as I have to scroll the card back to see it all, and by the time I've done that (half a second or so), the other players have matched the card and got a point and we've moved on.
Add to this report
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appear several times? Every time? Randomly?
- If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
