#56231: "On game start a message "Unable to contact the server." pops up and the interface is disabled"
What is this report about?
What happened? Please select from below
What happened? Please select from below
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| # | Status | Votes | Game | Type | Title | Last update |
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Detailed description
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• Please copy/paste the error message you see on your screen, if applicable.
The message "Unable to contact the server." .
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• Please explain what you wanted to do, what you did and what happened
• Which browser are you using?
Microsoft Edge v96
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• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use a picture hosting service of your choice (snipboard.io for example) to upload it and copy/paste the link here. Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
The message "Unable to contact the server." .
• Which browser are you using?
Microsoft Edge v96
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• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
The message "Unable to contact the server." .
• Which browser are you using?
Microsoft Edge v96
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• What was displayed on the screen when you were blocked (Blank screen? Part of the game interface? Error message?)
The message "Unable to contact the server." .
• Which browser are you using?
Microsoft Edge v96
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• Which part of the rules was not followed by the BGA adaptation?
The message "Unable to contact the server." .
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• Is the rules violation visible on game replay? If yes, at which move number?
• Which browser are you using?
Microsoft Edge v96
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• What was the game action you wanted to do?
The message "Unable to contact the server." .
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• What did you try to do to trigger this game action?
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• What happened when you tried to do this (error message, game status bar message, ...)?
• Which browser are you using?
Microsoft Edge v96
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• At which step of the game did the problem occur? What was the current game instruction?
The message "Unable to contact the server." .
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• What happened when you tried to do this game action (error message, game status bar message, ...)?
• Which browser are you using?
Microsoft Edge v96
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• Please describe the display issue. If you have a screenshot of this bug (good practice), you can use a picture hosting service of your choice (snipboard.io for example) to upload it and copy/paste the link here.
The message "Unable to contact the server." .
• Which browser are you using?
Microsoft Edge v96
-
• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use a picture hosting service of your choice (snipboard.io for example) to upload it and copy/paste the link here. Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
The message "Unable to contact the server." .
• Which browser are you using?
Microsoft Edge v96
-
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
The message "Unable to contact the server." .
• Which browser are you using?
Microsoft Edge v96
Report history
Occurs randomly on around 35% of games.
Outside of the game the website works normaly.
We're two people playing from one IP at the same time.
Only the "Quit game" option works - everithing else results in a "Unable to contact server" message.
Add to this report
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appear several times? Every time? Randomly?
- If you have a screenshot of this bug (good practice), you can use a picture hosting service of your choice (snipboard.io for example) to upload it and copy/paste the link here.
