#60358: "Bad gateway/timeout (504) for some games"
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What happened? Please select from below
What happened? Please select from below
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| # | Status | Votes | Game | Type | Title | Last update |
|---|
Detailed description
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• Please copy/paste the error message you see on your screen, if applicable.
It's a standard 504 error.
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• Please explain what you wanted to do, what you did and what happened
It's my turn in two games, but when I attempt to navigate to them I get a timeout error after several minutes of loading. It's not happening with any of the other games I'm involved in. One is Lost Cities, the other is Through the Ages.
• Which browser are you using?
Google Chrome v98
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• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
It's a standard 504 error.
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• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
It's my turn in two games, but when I attempt to navigate to them I get a timeout error after several minutes of loading. It's not happening with any of the other games I'm involved in. One is Lost Cities, the other is Through the Ages.
• Which browser are you using?
Google Chrome v98
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• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
It's a standard 504 error.
• Which browser are you using?
Google Chrome v98
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• What was displayed on the screen when you were blocked (Blank screen? Part of the game interface? Error message?)
It's a standard 504 error.
• Which browser are you using?
Google Chrome v98
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• Which part of the rules was not followed by the BGA adaptation?
It's a standard 504 error.
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• Is the rules violation visible on game replay? If yes, at which move number?
It's my turn in two games, but when I attempt to navigate to them I get a timeout error after several minutes of loading. It's not happening with any of the other games I'm involved in. One is Lost Cities, the other is Through the Ages.
• Which browser are you using?
Google Chrome v98
-
• What was the game action you wanted to do?
It's a standard 504 error.
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• What did you try to do to trigger this game action?
It's my turn in two games, but when I attempt to navigate to them I get a timeout error after several minutes of loading. It's not happening with any of the other games I'm involved in. One is Lost Cities, the other is Through the Ages.
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• What happened when you tried to do this (error message, game status bar message, ...)?
• Which browser are you using?
Google Chrome v98
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• At which step of the game did the problem occur? What was the current game instruction?
It's a standard 504 error.
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• What happened when you tried to do this game action (error message, game status bar message, ...)?
It's my turn in two games, but when I attempt to navigate to them I get a timeout error after several minutes of loading. It's not happening with any of the other games I'm involved in. One is Lost Cities, the other is Through the Ages.
• Which browser are you using?
Google Chrome v98
-
• Please describe the display issue. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
It's a standard 504 error.
• Which browser are you using?
Google Chrome v98
-
• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
It's a standard 504 error.
-
• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
It's my turn in two games, but when I attempt to navigate to them I get a timeout error after several minutes of loading. It's not happening with any of the other games I'm involved in. One is Lost Cities, the other is Through the Ages.
• Which browser are you using?
Google Chrome v98
-
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
It's a standard 504 error.
• Which browser are you using?
Google Chrome v98
Report history
Because I have a Premium account right now, I was able to ask in the General Chat if anyone else was having the same 504 Gateway issue booting them out of games. About 3 or 4 other Premium users confirmed that they too were having the 504 Gateway issue, and had also been booted out of their own games. At least one was also being played in real-time. I can't remember which games they said they were playing, but if you have chat logs for the global General Chat around the time of my errored-out game, then you should be able to see who else reported having issues and with which games.
I didn't screenshot anything because I assumed it was a site issue that BGA would be aware of. However, my opponent decided to skip me despite knowing about the error; I was able to see that he got the message when I logged back in, and had skipped me anyway. And BGA gave me the karma hit from that just now when I logged in. So, I checked the server status page. According to the server status page, BGA shows everything as fine at the time of my game for users. But, it was clearly not fine based on both my experience and several other Premium users'. Since standard users can't use the General chat, to report their own problems with the site, I also imagine that this issue was even wider spread.
The table was: boardgamearena.com/table?table=273314061
I'm getting the same error at this table and cannot access the game because of it: boardgamearena.com/3/sevenwondersduel?table=289205854
So apparently it's not fixed.
All other tables load fine, but since it's arena, I get the message that I have to play on this game first.
All other tables load well, but I have to play this one first.
All other active tables are also fine for me.
Here are the two tables I can’t load:
boardgamearena.com/15/welcometo?table=660876280
boardgamearena.com/15/spots?table=657080513
Here are screenshots of the activity on server 15 for the last hour and day. (Pacific time)
imgur.com/a/Ylqaew0
Add to this report
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appear several times? Every time? Randomly?
- If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
