#64772: "Disconnected from server constantly even tho internet connection was fine"
What is this report about?
What happened? Please select from below
What happened? Please select from below
Please check if there is already a report on the same subject
If yes, please VOTE for this report. Reports with the most votes are given PRIORITY!
| # | Status | Votes | Game | Type | Title | Last update |
|---|
Detailed description
-
• Please copy/paste the error message you see on your screen, if applicable.
from the start
-
• Please explain what you wanted to do, what you did and what happened
The message "disconnected from server" appeared multiple times (at least 25 times) but my internet connect was fine. refreshing the page or accessing bga via a new tab did not change this, and it only affected this game. I could not take any action in the game. I was able to type a message to my opponent to tell them of the issue but I could not see the message I sent or their reply until after the game was canceled. I believe this was an issue with this particular table as I was able to play other games on bga straight after with no issues
• Which browser are you using?
Google Chrome v101
-
• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
from the start
-
• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
The message "disconnected from server" appeared multiple times (at least 25 times) but my internet connect was fine. refreshing the page or accessing bga via a new tab did not change this, and it only affected this game. I could not take any action in the game. I was able to type a message to my opponent to tell them of the issue but I could not see the message I sent or their reply until after the game was canceled. I believe this was an issue with this particular table as I was able to play other games on bga straight after with no issues
• Which browser are you using?
Google Chrome v101
-
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
from the start
• Which browser are you using?
Google Chrome v101
-
• What was displayed on the screen when you were blocked (Blank screen? Part of the game interface? Error message?)
from the start
• Which browser are you using?
Google Chrome v101
-
• Which part of the rules was not followed by the BGA adaptation?
from the start
-
• Is the rules violation visible on game replay? If yes, at which move number?
The message "disconnected from server" appeared multiple times (at least 25 times) but my internet connect was fine. refreshing the page or accessing bga via a new tab did not change this, and it only affected this game. I could not take any action in the game. I was able to type a message to my opponent to tell them of the issue but I could not see the message I sent or their reply until after the game was canceled. I believe this was an issue with this particular table as I was able to play other games on bga straight after with no issues
• Which browser are you using?
Google Chrome v101
-
• What was the game action you wanted to do?
from the start
-
• What did you try to do to trigger this game action?
The message "disconnected from server" appeared multiple times (at least 25 times) but my internet connect was fine. refreshing the page or accessing bga via a new tab did not change this, and it only affected this game. I could not take any action in the game. I was able to type a message to my opponent to tell them of the issue but I could not see the message I sent or their reply until after the game was canceled. I believe this was an issue with this particular table as I was able to play other games on bga straight after with no issues
-
• What happened when you tried to do this (error message, game status bar message, ...)?
• Which browser are you using?
Google Chrome v101
-
• At which step of the game did the problem occur? What was the current game instruction?
from the start
-
• What happened when you tried to do this game action (error message, game status bar message, ...)?
The message "disconnected from server" appeared multiple times (at least 25 times) but my internet connect was fine. refreshing the page or accessing bga via a new tab did not change this, and it only affected this game. I could not take any action in the game. I was able to type a message to my opponent to tell them of the issue but I could not see the message I sent or their reply until after the game was canceled. I believe this was an issue with this particular table as I was able to play other games on bga straight after with no issues
• Which browser are you using?
Google Chrome v101
-
• Please describe the display issue. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
from the start
• Which browser are you using?
Google Chrome v101
-
• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
from the start
-
• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
The message "disconnected from server" appeared multiple times (at least 25 times) but my internet connect was fine. refreshing the page or accessing bga via a new tab did not change this, and it only affected this game. I could not take any action in the game. I was able to type a message to my opponent to tell them of the issue but I could not see the message I sent or their reply until after the game was canceled. I believe this was an issue with this particular table as I was able to play other games on bga straight after with no issues
• Which browser are you using?
Google Chrome v101
-
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
from the start
• Which browser are you using?
Google Chrome v101
Report history
Can I please have my reputation restored? I don't think it's fair that I was penalised when I was unable to continue due to a technical fault.
giocavo da cellulare tramite app
al mio turno ho selezionato la mattonella ed è comparsa la scritta "attendere, azione in corso", e intanto il tempo diminuiva.
Anche l'avversario ha avuto problemi, ha impiegato molto tempo a concludere il suo turno. Quando è stato di nuovo il mio turno, non riuscivo nemmeno a selezionare la mattonella. Ho chiuso l'app e sono rientrata, ma nel frattempo l'avversario ha pensato bene di espellermi perchè era appena finito il mio tempo.
in sintesi non mi è stato possibile selezionare e piazzare le tessere normalmente, continuava ad apparire il messaggio "attendere, un'altra azione è in corso", ma il tempo del turno ha continuato a diminuire
Please try again later.
Add to this report
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appear several times? Every time? Randomly?
- If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
