#69521: "Cannot connect to game"
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What happened? Please select from below
What happened? Please select from below
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| # | Status | Votes | Game | Type | Title | Last update |
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Detailed description
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• Please copy/paste the error message you see on your screen, if applicable.
The game seems to have frozen for all players. When I try to access the game, the interface shows "connecting to game..." but the game doesn't load anymore.
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• Please explain what you wanted to do, what you did and what happened
• Which browser are you using?
Mozilla v5
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• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use a picture hosting service of your choice (snipboard.io for example) to upload it and copy/paste the link here. Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
The game seems to have frozen for all players. When I try to access the game, the interface shows "connecting to game..." but the game doesn't load anymore.
• Which browser are you using?
Mozilla v5
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• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
The game seems to have frozen for all players. When I try to access the game, the interface shows "connecting to game..." but the game doesn't load anymore.
• Which browser are you using?
Mozilla v5
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• What was displayed on the screen when you were blocked (Blank screen? Part of the game interface? Error message?)
The game seems to have frozen for all players. When I try to access the game, the interface shows "connecting to game..." but the game doesn't load anymore.
• Which browser are you using?
Mozilla v5
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• Which part of the rules was not followed by the BGA adaptation?
The game seems to have frozen for all players. When I try to access the game, the interface shows "connecting to game..." but the game doesn't load anymore.
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• Is the rules violation visible on game replay? If yes, at which move number?
• Which browser are you using?
Mozilla v5
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• What was the game action you wanted to do?
The game seems to have frozen for all players. When I try to access the game, the interface shows "connecting to game..." but the game doesn't load anymore.
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• What did you try to do to trigger this game action?
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• What happened when you tried to do this (error message, game status bar message, ...)?
• Which browser are you using?
Mozilla v5
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• At which step of the game did the problem occur? What was the current game instruction?
The game seems to have frozen for all players. When I try to access the game, the interface shows "connecting to game..." but the game doesn't load anymore.
-
• What happened when you tried to do this game action (error message, game status bar message, ...)?
• Which browser are you using?
Mozilla v5
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• Please describe the display issue. If you have a screenshot of this bug (good practice), you can use a picture hosting service of your choice (snipboard.io for example) to upload it and copy/paste the link here.
The game seems to have frozen for all players. When I try to access the game, the interface shows "connecting to game..." but the game doesn't load anymore.
• Which browser are you using?
Mozilla v5
-
• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use a picture hosting service of your choice (snipboard.io for example) to upload it and copy/paste the link here. Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
The game seems to have frozen for all players. When I try to access the game, the interface shows "connecting to game..." but the game doesn't load anymore.
• Which browser are you using?
Mozilla v5
-
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
The game seems to have frozen for all players. When I try to access the game, the interface shows "connecting to game..." but the game doesn't load anymore.
• Which browser are you using?
Mozilla v5
Report history
We were more than halfway through the game when this occurred. Didn't have any issues prior to that. Reloading the page doesn't resolve the situation.
The only last error messages in the logs i see is: "This game is not deployed on this gameserver."
I just pushed the same version to production again. Does this fix the problem for you?
Can you please try again? You might probably get a javascript warning about an undefined variable. This can be safely ignored and will not apear in any new games.
Add to this report
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appear several times? Every time? Randomly?
- If you have a screenshot of this bug (good practice), you can use a picture hosting service of your choice (snipboard.io for example) to upload it and copy/paste the link here.
