#77034: "Disconnected from server despite having good internet connection"
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| # | Status | Votes | Game | Type | Title | Last update |
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Detailed description
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• Please copy/paste the error message you see on your screen, if applicable.
Cannot connect to server
BGA was not reachable neither via phone nor via iPad despite good internet connection. -
• Please explain what you wanted to do, what you did and what happened
• Which browser are you using?
Chrome
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• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
Cannot connect to server
BGA was not reachable neither via phone nor via iPad despite good internet connection. -
• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
• Which browser are you using?
Chrome
-
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
Cannot connect to server
BGA was not reachable neither via phone nor via iPad despite good internet connection. • Which browser are you using?
Chrome
-
• What was displayed on the screen when you were blocked (Blank screen? Part of the game interface? Error message?)
Cannot connect to server
BGA was not reachable neither via phone nor via iPad despite good internet connection. • Which browser are you using?
Chrome
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• Which part of the rules was not followed by the BGA adaptation?
Cannot connect to server
BGA was not reachable neither via phone nor via iPad despite good internet connection. -
• Is the rules violation visible on game replay? If yes, at which move number?
• Which browser are you using?
Chrome
-
• What was the game action you wanted to do?
Cannot connect to server
BGA was not reachable neither via phone nor via iPad despite good internet connection. -
• What did you try to do to trigger this game action?
-
• What happened when you tried to do this (error message, game status bar message, ...)?
• Which browser are you using?
Chrome
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• At which step of the game did the problem occur? What was the current game instruction?
Cannot connect to server
BGA was not reachable neither via phone nor via iPad despite good internet connection. -
• What happened when you tried to do this game action (error message, game status bar message, ...)?
• Which browser are you using?
Chrome
-
• Please describe the display issue. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
Cannot connect to server
BGA was not reachable neither via phone nor via iPad despite good internet connection. • Which browser are you using?
Chrome
-
• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
Cannot connect to server
BGA was not reachable neither via phone nor via iPad despite good internet connection. -
• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
• Which browser are you using?
Chrome
-
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
Cannot connect to server
BGA was not reachable neither via phone nor via iPad despite good internet connection. • Which browser are you using?
Chrome
Report history
j'ai pu piocher une seule carte, après j'ai été expiulsé
It regularly gets stuck at "sending move to server" for some time. Sometimes it works fine, but often not.
It can make the game unplayable. In a realtime game, I am often lucky not to be expelled from the game due to having found opponents who are more interested in completing the game than scoring points. But the delays cause me to run out of time and incur a penalty, which is not nice when it's BGA's fault.
I have no idea why it stalls at the "sending move to server" stage - surely there is not much data to send. Other players have reported the same problem being much worse: when they submit their move, their screen is full of multiple "are you still connected to the internet" (they are) messags, such that they can't even see the board for their 2nd card choice. Very poor UX.
We've stopped playing it due to the multifarious issues encountered.
We've decided to give up on BGA for playing amongst friends, and will not be renewing our subscriptions.
The website interface is unfathomably poor. It got worse since the recent redesign. Why are BGA redesigning the website interface instead of fixing bugs? The redesign will not fix any of those bugs.
Many games get stuck on "Sending move to server" with multiple messages "Are you still connected to the internet?" I think the JavaScript framework used is completely overbloated and not fit for purpose.
Add to this report
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appear several times? Every time? Randomly?
- If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
