#91150: "Unable to select Sponsor card on iPhone/iPad with both Safari and Chrome"
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What happened? Please select from below
What happened? Please select from below
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| # | Status | Votes | Game | Type | Title | Last update |
|---|
Detailed description
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• Please copy/paste the error message you see on your screen, if applicable.
This has happened frequently when playing a Sponsor card or select a sponsor card from the display
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• Please explain what you wanted to do, what you did and what happened
Select a sponsor card
• Which browser are you using?
Safari on iPhone and iPad, Chrome on iPad
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• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
This has happened frequently when playing a Sponsor card or select a sponsor card from the display
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• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
Select a sponsor card
• Which browser are you using?
Safari on iPhone and iPad, Chrome on iPad
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• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
This has happened frequently when playing a Sponsor card or select a sponsor card from the display
• Which browser are you using?
Safari on iPhone and iPad, Chrome on iPad
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• What was displayed on the screen when you were blocked (Blank screen? Part of the game interface? Error message?)
This has happened frequently when playing a Sponsor card or select a sponsor card from the display
• Which browser are you using?
Safari on iPhone and iPad, Chrome on iPad
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• Which part of the rules was not followed by the BGA adaptation?
This has happened frequently when playing a Sponsor card or select a sponsor card from the display
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• Is the rules violation visible on game replay? If yes, at which move number?
Select a sponsor card
• Which browser are you using?
Safari on iPhone and iPad, Chrome on iPad
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• What was the game action you wanted to do?
This has happened frequently when playing a Sponsor card or select a sponsor card from the display
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• What did you try to do to trigger this game action?
Select a sponsor card
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• What happened when you tried to do this (error message, game status bar message, ...)?
I was unable to select the sponsor card
I.e. no green tick showing up on the card, and the button to confirm selection is not showing up • Which browser are you using?
Safari on iPhone and iPad, Chrome on iPad
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• At which step of the game did the problem occur? What was the current game instruction?
This has happened frequently when playing a Sponsor card or select a sponsor card from the display
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• What happened when you tried to do this game action (error message, game status bar message, ...)?
Select a sponsor card
• Which browser are you using?
Safari on iPhone and iPad, Chrome on iPad
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• Please describe the display issue. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
This has happened frequently when playing a Sponsor card or select a sponsor card from the display
• Which browser are you using?
Safari on iPhone and iPad, Chrome on iPad
-
• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
This has happened frequently when playing a Sponsor card or select a sponsor card from the display
-
• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
Select a sponsor card
• Which browser are you using?
Safari on iPhone and iPad, Chrome on iPad
-
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
This has happened frequently when playing a Sponsor card or select a sponsor card from the display
• Which browser are you using?
Safari on iPhone and iPad, Chrome on iPad
Report history
Do you know which move # from the top left?
Which card?
Did you get a screenshot?
What version of Safari?
Did you try reloading before clicking?
Not sure which move #, will pay attention to see if it makes a difference if it occurs again.
Which card - any sponsor card, can’t select as long as it is a sponsor card
Screenshot - will get one next time
Version of Safari - not sure about the version number, it’s the latest one on iPhone
Reload - yes, has tried all the time but does not work. Usually when the bug occurs, if wait for half an hour or so, will be able to play sponsor card again
drive.google.com/file/d/1EYBAwSG93iKWBpwL9vqh717cvYebPOx1/view?usp=drivesdk
I have to either go to desktop to select the card or just play around it as an unofficial handicap.
Hatte das Problem schon öfters. Immer bei Sponsorkarten und Hauptsächlich bei welche. Wo das Bauen/ Boni verändert wird. Sponsor. Auswilderungen, Archäologin, Biodiversitätsforscher, Bau Ingeneur etc…
It appends to me numerous times. For instance :
Table #431571065 move 463. I am able to pick the sponsor on the 3rd position but not the one on the 4th using the level-up card action. F5 does not solve the issue. Issue does bot seem to happen at random. The select effet occurs (the card slightly and briefly increases in size) but then nothing happens : no tick on the card and no validation button.
Card was « special operation waza », but I suspect it to be related to the position of the card based on previous games.
Je joue sur IPhone via Google chrome.
À mon tour j’ai voulu jouer une carte mécène de valeur 4 sauf que je ne pouvais pas sélectionner la carte.
Pouvez vous remédiez à ce problème rapidement s’il vous plaît ?
C’est quand même très gênant pour jouer correctement…
Cordialement
If you spot this bug again and it's persisting through refresh, please create a NEW bug report AT THAT MOMENT, including your device, the iOS version and the browser you are using. Thanks.
Add to this report
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appear several times? Every time? Randomly?
- If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
