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Service Outages

Current situation: very high load!

Due to the exceptional worldwide situation, Board Game Arena is currently handling a very heavy load, growing day by day. More and more users are connecting and playing, from every part of the world.

You can read about the first measures we have taken to allow as many players as possible to play with a good quality of service here: https://boardgamearena.com/forum/viewtopic.php?f=10&t=14633

You can follow on our efforts to improve the service capacity here: https://boardgamearena.com/forum/viewtopic.php?f=5&t=14646

Thanks for your continued support and understanding! It is much appreciated.

Our philosophy

Having a gaming service available 24 hours a day, 7 days a week is not something easy to achieve for a (very) small team like ours. In addition, BGA is a realtime service, and any service outage may ruins games in progress.

Our philosophy is to be transparent on service outages, by explaining why it happens, what has been impacted (and how long), and what we did to make sure it won't happen again. Explaining all of this is the goal of this page.

Note: If an incident is in progress, we may not update this page in realtime.

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